Hi,
QUESTION 1: items missing
The menu items appear now, because I selected a “safe” Mega Menu option layout.
It is called “Standard Layout”, and it is found on Appearence > Menus > hover over a parent menu item, for example “Shop” > select Mega Menu > a modal window opens > you select the child items layout (Standard Layout).
However, we wanted to use another layout option, called Grid Layout.
When you select that one, then the sub-menu items disappear on mobile.
Now it works fine, but just because I kept something usable, as we are live with this site. Our final goal though, is using the Grid Layout.
QUESTION 2: parent items unlinked
Regarding the parent items on mobile, they should be a hyperlink, however they lose their link and act as a navigational item only, opening and closing sections. This happen even with mega Menu disabled.
Final caution note
If you are going to do tests and changes on the site, please keep a small log for me, and tell me what you changed, just to avoid glitches on the site.
Thanks,