Error – The server understood the request, but is refusing to fulfill it.

This topic contains 29 replies, has 5 voices, and was last updated by  Kiran 4 years, 4 months ago.

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  • #519153

    Sharon
    Expired Member
    Post count: 17

    I get the following error when clicking on a marker on my map to view details when using Edge or Chrome.
    HTTP403: FORBIDDEN – The server understood the request, but is refusing to fulfill it.
    (XHR)GET – https://www.website.com/wp-json/geodir/v2/markers/2893?_wpnonce=1fe1faea51&_=1575012715917

    How can I fix this issue?

    Thank you

    #519165

    Kor
    Moderator
    Post count: 16516

    Hi Sharon,

    Thanks for your post. An error 403 is a server permission issue. Could you check with your hosting provider first? If the issue persists, please share both WP and FTP access here in private reply and we’ll check this out for you.

    #519169

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519170

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519171

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519236

    Sharon
    Expired Member
    Post count: 17

    I’m not sure what happened – either the nonce expired or when I switched between themes it fixed it. I’ll continue to monitor but I no longer see the issue.

    #519239

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent!

    #519322

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519351

    Alex Rollin
    Moderator
    Post count: 27815

    I cannot see that error after clicking through a couple of map bubbles.

    Could it be one in particular? Perhaps adjust the address for that one?

    #519389

    Sharon
    Expired Member
    Post count: 17

    Will you please check again? I’m getting an error on several markers and have not changed anything since you last posted.

    #519402

    Alex Rollin
    Moderator
    Post count: 27815

    Still no error. Which marker, screenshot?

    #519588

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519592

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519610

    Sharon
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #519679

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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