Admin Not Receiving Notifications

This topic contains 12 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 1 month ago.

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  • September 4, 2015 at 9:09 pm #51986

    doublefish
    Expired Member
    Post count: 53

    Hey Guys,

    When I originally set up the site my email was set as the admin email under “settings” as well as in the email for notifications for geodirectory. But once I turned it over to the client I updated those emails to his in both places.

    The odd thing is, when a comment is left on the site they are still coming to my inbox. Any idea why this is happening? Is there a 3rd spot that I’m overlooking. I tried clearing cache just in case but it doesn’t resolve anything.

    Any thoughts?

    Thanks for the help!

    September 5, 2015 at 1:58 am #52011

    Guust
    Moderator
    Post count: 29970

    Are you still an administrator of the site? Maybe it sends to all admins? Not sure really, I’ll get Paolo to have a look at your question too.

    September 5, 2015 at 3:07 pm #52071

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Could it be that you are still admin s Guust said and you installed a plugin to push wp notifications to all admins?

    I would need to check your settings to tell you more.

    Let us know,

    Thanks

    September 9, 2015 at 5:54 pm #52623

    doublefish
    Expired Member
    Post count: 53
    This reply has been marked as private.
    September 9, 2015 at 10:10 pm #52644

    Guust
    Moderator
    Post count: 29970

    I cannot login with those credentials, I get redirected to the homepage.

    September 10, 2015 at 3:19 am #52648

    doublefish
    Expired Member
    Post count: 53
    This reply has been marked as private.
    September 10, 2015 at 3:39 am #52650

    doublefish
    Expired Member
    Post count: 53

    Actually,

    I think it’s just the user role. The one I gave you is editor and if I remember correctly editors are set to redirect to the home page.

    Just use the new credentials above to log in and address the original issue.

    Thanks!

    September 11, 2015 at 1:38 pm #52788

    Guust
    Moderator
    Post count: 29970

    We’ll need to wait until Paolo can have a look. I cannot see anything abnormal at all.

    September 11, 2015 at 7:02 pm #52867

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    this is really strange, I’ve asked to Stiofan to have a look.

    In the mean time you can fix with this plugin, that allows you to extend notifications to other users too: https://wordpress.org/plugins/cc-admin-emails/

    We’ll let you know asap.

    Thanks

    September 12, 2015 at 3:14 pm #52948

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Did you change the email GD>General>Email address?

    Let us know.

    Thanks,

    Stiofan

    September 12, 2015 at 3:46 pm #52956

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    September 12, 2015 at 4:37 pm #52970

    doublefish
    Expired Member
    Post count: 53
    This reply has been marked as private.
    September 14, 2015 at 2:22 pm #53113

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK everything does seem to be going to him, i think maybe the problem is that you are getting copies of the emails too so you think it’s just going to you? Please run some tests and check he email logs, everything seems to be working right to me.

    Thanks,

    Stiofan

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