Map API installed ok.... now map won't load.

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December 13, 2019 at 11:07 am #521330

Helen Leach
Lifetime Member

Post count: 42

Hiya,
I am creating a new version of my website with V2, set up the map API and all working fine with dummy data. Came back to it today and now it won’t load. Just get the grey screen with the loading icon swirling round. Can you help, please?

Thanks, Helen

December 13, 2019 at 11:09 am #521331

Helen Leach
Lifetime Member

Post count: 42

This reply has been marked as private.

December 13, 2019 at 1:31 pm #521346

Guust
Moderator

Post count: 29970

I’ll get a developer to have a closer look.
Thanks

December 13, 2019 at 1:58 pm #521352
Kiran
Moderator

Post count: 7069
Hi Helen,

There is an PHP warning in map markers response. Please add following lines in WORDPRESS-ROOT/wp-config.php file
```
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', false );
```
Let us know how.

Kiran
December 16, 2019 at 8:08 am #521646

Kiran
Moderator

Post count: 7069

Hi Helen,

There is an issue with WordPress 5.3.1 & Ninja Forms plugins. This breaks the REST API requests.

We have fixed from our side till Ninja Forms team fix it. We have already asked Ninja Forms team to check & fix from their side.

Please update GeoDirectory plugin to fix now.

Regards,
Kiran

December 16, 2019 at 9:41 am #521656

Helen Leach
Lifetime Member

Post count: 42

Hi Kiran
Thanks, I tried both but it didn’t work. Would you like the FTP access?
Helen

December 16, 2019 at 9:45 am #521658

Helen Leach
Lifetime Member

Post count: 42

This reply has been marked as private.

December 16, 2019 at 9:53 am #521662

Kiran
Moderator

Post count: 7069

Hi Helen,

Map is loading fine for me. Can you provide page url & screenshot where you see problem?

Regards,
Kiran

December 16, 2019 at 10:37 am #521663

Helen Leach
Lifetime Member

Post count: 42

Hi Kiran,
Now that is interesting… so I closed down my laptop, did all the updates for my end. It loads fine on Firefox and Internet Explorer. It is just Chrome that is having trouble.

Page I am looking at is https://holisticpetcare.co.uk/location/

Big thanks,
Helen

December 16, 2019 at 10:39 am #521664

Helen Leach
Lifetime Member

Post count: 42

Screen shot attached…

December 16, 2019 at 10:51 am #521676

Kiran
Moderator

Post count: 7069

Hi Helen,

I checked in most recent Chrome browser as well and it worked fine there. Please try after clearing your browser cache.

Regards,
Kiran

December 16, 2019 at 10:59 am #521678

Helen Leach
Lifetime Member

Post count: 42

Hi Kiran
I also had a look at the website under a chrome incognito window and it worked for me there. After a bit of research, there appears to be a bug in a cookie that causes this type of trouble. So by deleting my cookies, it is now all working perfectly.

Thank you for your time and help, you have been a star as always,
Helen

December 16, 2019 at 11:11 am #521681

Kiran
Moderator

Post count: 7069

Glad to hear it worked!

Kiran
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