40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Archive Map Stopped Working

This topic contains 14 replies, has 3 voices, and was last updated by  Guust 4 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • December 13, 2019 at 11:30 pm #521432

    Tristan O’Donnell
    Full Member
    Post count: 57

    Hi,

    My archive maps have stopped working displaying ‘no records found’. This has happened on Archive Pages, Details Page and non-GD pages.

    On the search page the map is not working and is stretched out to the full size of the column (I set it up to be static using Sticky Meni on Scroll which has worked fine so far and appears to still be working on other pages; the stickiness is working not the actual map).

    Advice please.

    Thanks.

    December 13, 2019 at 11:31 pm #521433

    Tristan O’Donnell
    Full Member
    Post count: 57
    This reply has been marked as private.
    December 14, 2019 at 12:26 am #521441

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin and FTP details in a private reply and we will investigate.
    Thanks

    December 14, 2019 at 12:33 am #521442

    Tristan O’Donnell
    Full Member
    Post count: 57
    This reply has been marked as private.
    December 14, 2019 at 12:52 am #521443

    Guust
    Moderator
    Post count: 29970

    Please post FTP too. A developer will need to have a look.
    It looks like there is a change in the Google Map API that affects some sites but not all.

    December 14, 2019 at 12:59 am #521444

    Tristan O’Donnell
    Full Member
    Post count: 57
    This reply has been marked as private.
    December 14, 2019 at 1:12 am #521445

    Guust
    Moderator
    Post count: 29970

    I added a snippet for now to suppress the warnings.
    They do not seem to be GD related but the developer will have a look at that too.
    Thanks

    December 14, 2019 at 1:30 am #521449

    Tristan O’Donnell
    Full Member
    Post count: 57

    Thank you

    December 14, 2019 at 1:34 am #521450

    Tristan O’Donnell
    Full Member
    Post count: 57

    Hi Guust,

    I’m not sure if anything else has been done other than suppress those warnings but the map issues appear to have been fixed! So I wonder, if nothing else has been done, if those warnings are related/the cause of the issues?

    December 14, 2019 at 12:48 pm #521499

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    sorry for the trouble. There is also a problem due to a bug in Ninja Forms.

    We will be releasing a hot-fix update to GeoDirectory as soon as possible. This should fix the problem until Ninja Forms can release their own fix.

    Please look out for the update and let us know.

    December 15, 2019 at 2:38 am #521572

    Tristan O’Donnell
    Full Member
    Post count: 57
    This reply has been marked as private.
    December 15, 2019 at 3:05 am #521573

    Guust
    Moderator
    Post count: 29970

    The GD update fixed the map problems.
    Your other issues appear to be Avada related and may be related to the WP update to 5.3.1 but you should check with them.

    The background color issue is because you set the Event Detail page to have a yellow background.

    Thanks

    December 15, 2019 at 4:07 am #521576

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 16, 2019 at 3:21 pm #521729

    Tristan O’Donnell
    Full Member
    Post count: 57

    Great thank you.

    December 16, 2019 at 10:27 pm #521810

    Guust
    Moderator
    Post count: 29970

    You’re welcome

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket