Latest GeoDirectory update breaks website

This topic contains 8 replies, has 4 voices, and was last updated by  Kiran 5 years, 1 month ago.

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  • January 18, 2020 at 3:53 pm #526345

    Jennifer Cooper
    Free User
    Post count: 4

    Hi! The latest update breaks my website. White screen of death! Any ideas what could be causing this?
    I am updating from Version 2.0.0.70 to Version 2.0.0.74

    Thanks!

    January 18, 2020 at 5:07 pm #526354

    Kor
    Moderator
    Post count: 16516

    Hi Jennifer Cooper,

    Thanks for your post. Please share both WP and FTP access here in private reply and we’ll assist you further with this.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    January 18, 2020 at 5:49 pm #526360

    Jennifer Cooper
    Free User
    Post count: 4
    This reply has been marked as private.
    January 18, 2020 at 6:16 pm #526361

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    January 18, 2020 at 6:44 pm #526364

    Jennifer Cooper
    Free User
    Post count: 4
    This reply has been marked as private.
    January 19, 2020 at 12:41 am #526379

    Guust
    Moderator
    Post count: 29970

    We’ll get a developer to have a look after the weekend.

    For the devloper: both versions of 2.0.0.70 and 2.0.0.74 are on the server, 2.0.0.70 is active.

    Thanks

    January 21, 2020 at 8:34 am #526652

    Kiran
    Moderator
    Post count: 7069

    Hi Jennifer,

    I checked and it looks like something conflicts with the plugin on your site.

    I tried to enable error log but suddenly FTP shows following error:

    

    Status:	Connection established, waiting for welcome message...
Response:	421 Too many connections (8) from this IP
Error:	Could not connect to server
    

    Did you see any error at server error log with v2.0.0.74?
    

    Please provide us CPanel credentials if you have so we can check there.
    

    Kiran
    

		
	
    


    

			
				

    

	
    

		January 21, 2020 at 12:54 pm

		
		#526678

		
		
		
	
    


    


    

	
    

		
		
    Jennifer Cooper
    Free User
    
		
		
     Post count: 4
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		January 22, 2020 at 2:02 pm

		
		#526864

		
		
		
	
    


    


    

	
    

		
		
    Kiran
    Moderator
    
		
		
     Post count: 7069
    
	
    

	
    

		
		
    Hi Jennifer,
    

    Issue has been fixed, it was Ninja Forms plugin that cuaisng this issue.
    

    Please check and let us know.
    

    Kiran
    

		
	
    


    

			
		
	
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