Can't update from older licence

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 5 years, 3 months ago.

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  • January 19, 2020 at 4:28 am #526392

    xico
    Buyer
    Post count: 42

    I have an older V1 license and updated with 4 month membership twice. I can’t get the plugins to update so that I can convert to V2. Please advise.

    January 19, 2020 at 5:01 am #526399

    Guust
    Moderator
    Post count: 29970

    Have you updated the old licenses with the new ones you can find at https://wpgeodirectory.com/your-account/ ?

    If we need to have a look at your site, then please add your URL and WP admin details in a private reply and we will check it out.

    Thanks

    January 19, 2020 at 5:58 am #526408

    xico
    Buyer
    Post count: 42
    This reply has been marked as private.
    January 19, 2020 at 7:37 am #526414

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 19, 2020 at 9:09 am #526419

    xico
    Buyer
    Post count: 42

    I updated the master membership update in one of the WPgeodirectory tabs. I didn’t know I had to manually reactive each plugin license too. Seems to work now.

    January 19, 2020 at 9:25 am #526423

    Guust
    Moderator
    Post count: 29970

    The master membership license will only work for new sites.
    Older sites need to update each plugin license.

    Thanks

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