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This topic contains 12 replies, has 4 voices, and was last updated by  Naveen Giri 4 years, 6 months ago.

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  • #535337

    Mohammed Alo
    Expired Member
    Post count: 10

    My website suddenly started doing this on teh main map:

    No records found

    And showing me the entire world.

    Any ideas?

    https://ohio.golf

    Thanks

    #535368

    Kor
    Moderator
    Post count: 16516

    Hi Mohammed Alo,

    Thanks for your message. You can try resaving your permalinks https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#404 and see if it helps.

    #535389

    Alex Rollin
    Moderator
    Post count: 27815

    Please make sure you are using the latest versions of GeoDirectory and Addons.

    Try clearing site cache.

    If the issues persists, please write back with WP Admin credentials so we can check on the issue

    #535481

    Mohammed Alo
    Expired Member
    Post count: 10
    This reply has been marked as private.
    #535503

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #535567

    Mohammed Alo
    Expired Member
    Post count: 10
    This reply has been marked as private.
    #535578

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #535600

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Mohammed,

    Please have a look. The issue is fixed.
    seems it was loading event as default post type on map.
    Since map cpt is empty so map was not showing any pin.

    Regards
    Naveen

    #536362

    Mohammed Alo
    Expired Member
    Post count: 10

    It worked, but when I updated Geodirectory, it stopped working again?
    Is there some setting I can change to keep it working?
    Thanks

    #536363

    Mohammed Alo
    Expired Member
    Post count: 10

    It seems to work on desktop, but not on phones?

    #536364

    Mohammed Alo
    Expired Member
    Post count: 10

    When you are not logged into the site, it doesn’t work. But when I am logged in, then it works. I was not logged in on my phone. I logged out on desktop, and now the error is back. Any ideas?

    #536383

    Naveen Giri
    Moderator
    Post count: 1559

    Please clear the cache on-site and server and check again.
    It seems like a cache issue.

    #538839

    Naveen Giri
    Moderator
    Post count: 1559

    I cant see the issue now for both logged in and non-loggedin.
    I will close this issue.

    Mohammed, let me know if you have any concerns.

Viewing 13 posts - 1 through 13 (of 13 total)

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