Email issues when registering new users

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 4 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #542210

    chevlo
    Free User
    Post count: 2

    Currently, There are two issues that arise when a user is registering for the first time:
    1. When a user registers, and enters an email address and number that already exists the system does not reject entry and allows users to share emails.
    2. When a user sets up their account for the first time, no email neither the “Registration activate email” nor the “Registration success email”. Furthermore, NO email notifications work. This is probably due to the fact the email is populating only in the:
    [WP >>> Users >>> Account Mngr >>> Email] section, when list should populate in both the “Account Mngr” section, and also in the “Contact Info” section, of the edit screen of the user profile.

    Emails not saving upon registration per user accounts. They have to be added manually before user can get any email notifications in the User section of the WordPress Backend.
    • used to work properly when users had to confirm email with a verification email click
    • doesn’t work after allowing users auto registration

    #542329

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    these sound like UsersWP settings. Please post to https://userswp.io/support/

Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount