No listings found which match your selection.

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 9 years, 6 months ago.

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  • #54497

    barbarasaul
    Expired Member
    Post count: 5

    Hi

    I know this will be something silly I’ve ticked or not ticked, but getting “No Records Found” when there are a few hundred…

    Hopefully this is one of those where you say “duh, you’ve not done …” 😉

    Thank you

    Barbara

    #54498

    barbarasaul
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #54551

    Paolo
    Site Admin
    Post count: 31211

    Hi Barbara,

    we will need admin credentials too in order to tell you more.

    Let us know,

    Thanks

    #55001

    barbarasaul
    Expired Member
    Post count: 5
    This reply has been marked as private.
    #55054

    Paolo
    Site Admin
    Post count: 31211

    HI Barbara,

    there was 1 wrong setting. In GeoDirectory >> MultiLocations you enabled default Country, Region and City.

    This was limiting your directory to 1 location, while you have 2 cities as locations. I enabled Multi City. You can also change that to selected cities.

    Another thing wrong is that all your listings have no addresses. This is probably caused by importing them with the wrong setting previously mentioned.

    What you could do fix this is to export existing listings, correct the missing fields and import back to update them.

    Let us know how you went.

    Thanks

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