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Map does not load on listing page

This topic contains 10 replies, has 2 voices, and was last updated by  Paolo 10 years, 5 months ago.

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  • June 25, 2014 at 9:43 pm #6186

    physicaltherapistcom
    Full Member
    Post count: 35

    Greetings,

    I have the newest version and I am using your files inside of my custom child-theme.

    When I go to the main page (home_page.php) of the site, the map does not load. It just spins and nothing shows up.

    Please see the attached image. Is there something that is wrong?

    June 25, 2014 at 10:35 pm #6191

    Paolo
    Site Admin
    Post count: 31206

    Hi,
    that no category on the map could be the reason.
    If you provide a link and wp admin credentials in a private reply I can check for you what’s wrong.

    Thanks

    June 25, 2014 at 10:38 pm #6193

    physicaltherapistcom
    Full Member
    Post count: 35
    This reply has been marked as private.
    June 25, 2014 at 10:40 pm #6195

    Paolo
    Site Admin
    Post count: 31206

    it gives a server error?

    Maybe you need to whitelist my IP?

    189.149.199.16

    June 25, 2014 at 10:44 pm #6196

    physicaltherapistcom
    Full Member
    Post count: 35
    This reply has been marked as private.
    June 25, 2014 at 10:47 pm #6198

    Paolo
    Site Admin
    Post count: 31206

    I get an impossible to contact server error page…

    June 25, 2014 at 10:51 pm #6199

    physicaltherapistcom
    Full Member
    Post count: 35
    This reply has been marked as private.
    June 25, 2014 at 11:00 pm #6200

    physicaltherapistcom
    Full Member
    Post count: 35
    This reply has been marked as private.
    June 25, 2014 at 11:23 pm #6201

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    to start with, there was an error in your design > map setitings.

    All categories and Custom Post types were hidden.

    I also noticed you are using an outdated version of multilocation.

    Please update all addons and that should fix it…

    June 30, 2014 at 1:52 pm #6808

    physicaltherapistcom
    Full Member
    Post count: 35

    Hi Paolo,

    I now have the map working, but it’s odd how it works.

    1. In Design > Maps I have two custom post types:
    — Places
    — Find PT/Clinic

    2. The map will ONLY show if I have places selected. Why is this?

    3. Also, if I select BOTH “placs” and “find pt/clinic” no map shows. Why is this?

    June 30, 2014 at 7:48 pm #6856

    Paolo
    Site Admin
    Post count: 31206

    The map will only show only 1 CPT at a time… but I’m not sure I really understand your questions.

    Can you please provide examples of what you are doing and maybe the links where you expect this to be happening?

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