Cannot deactivate time field

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 9 years, 4 months ago.

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  • December 15, 2015 at 8:21 am #63862

    Dale Sue
    Expired Member
    Post count: 50

    I would like to disable the time field since this is of no use to me.

    I have followed the instructions. In Place Settings >> Custom Fields tab I scroll down to “Field: Time (Text)” and chose “No” in “Is active”. But then I cannot save the Field. When I click on the save button nothing happens. And if I reload the page the “Field: Time (Text)” is still active.

    What am I doing wrong here?

    Thanks

    Dale

    December 15, 2015 at 6:40 pm #63927

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve just tested on our demo to make sure it wasn’t a new bug, but it isn’t. I suspect the ajax call made to save the option fails. That could be due to a wrong server configuration or even a conflicting plugin. We would need to have a look at your website dashboard and settings to confirm.

    Would you mind sharing the URL and admin credentials in a private reply? (only staff can read them)

    Let us know,

    Thanks

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