Not able to set up new categories

This topic contains 5 replies, has 5 voices, and was last updated by Vikas 10 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: dummy data

Author

Posts
April 23, 2014 at 4:49 pm #675

stroudsco
Expired Member

Post count: 121

Hi,

When I try to setup new category I am asked for a category icon and after I select one I get a white screen – I have tried even selecting one of the icons in use, I have set up a png and jpg correct icon size pic but on both place and event I get the same white screen.

I am able to come out of the white screen but without an image it looks like I cannot set up the new category.

?

April 23, 2014 at 7:56 pm #677

stroudsco
Expired Member

Post count: 121

Hi,

I have set up a completely fresh install and loaded my theme and GD – this time I did not install demo data and I am able to set up new categories with out any problems…

I will keep you updated.

Cheers

April 23, 2014 at 9:03 pm #682

Stiofan O’Connor
Site Admin

Post count: 22956

Thanks, i have not seen that before, let us know if u find the problem again.

Stiofan

April 24, 2014 at 11:20 pm #734

Guust
Moderator

Post count: 29970

Same here. Deactivating, and even deleting all the files of the plugin is not good enough. You need to do a new install. So to avoid this: DO NOT load dummy data!

April 25, 2014 at 5:01 am #741

fabien
Expired Member

Post count: 9

I had the same problem as described by stroudsco.

April 25, 2014 at 7:09 am #760

Vikas
Full Member

Post count: 1128

Hi,

I am looking into it and will update u asap.

Thanks
Author

Posts

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Hurry! Get your 20% discount before it expires. Get 20% Discount