Alex Rollin

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Viewing 15 posts - 15,991 through 16,005 (of 23,809 total)
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  • in reply to: Supreme V1 Question #451460

    Alex Rollin
    Moderator
    Post count: 27815

    Hi there,

    I can’t recreate this on the test site, can you, with your device?

    https://wpgeo.directory/supreme-directory/places/restaurants/#

    Either way we can take a look at your site to see if we can help. If the issue is visible from multiple devices on your site we should be able to help.

    Please share the URL in a private reply and we ill take a look.

    in reply to: Google Maps API #451459

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    it seems very likely that the billing setup is not complete.

    you can check your API limits, and if the javascript API is set to 1, that is definitely the issue.

    You can use the chrome inspector to see the error from the google api.

    Check the api limit and let us know what you find.

    in reply to: Cant import more than one photo? #451458

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting, the developers will post an update here.

    in reply to: Beaver Builder not working after update #451457

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting. I can see the issue with the gd_listings shortcode and the developers have been alerted, they will post an update back here.

    For the template issue, I can see it being applied on places, but not on vacation properties. On my test site the template is applied to both. The developers will let us know.


    Alex Rollin
    Moderator
    Post count: 27815

    It looks like the v1 upgrade added a second gd_add_listing shortcode to the add listing page. thabks for reporting, the developers have been alerted

    in reply to: Empty window when click on Edit listing in WP Admin #451454

    Alex Rollin
    Moderator
    Post count: 27815

    Please update GD to the latest version of the plug-in and see if the issue resolves itself.

    If not write back in a private reply with wp admin credentials and site url so we can check on the issue.

    in reply to: GeoDirectory v1.6.30 #451453

    Alex Rollin
    Moderator
    Post count: 27815

    We can take a look at that, please create a private reply and include the following info:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    About the 3rd party plugin, you will need to contact the author for support.

    in reply to: Multilocations Tab not showing #451452

    Alex Rollin
    Moderator
    Post count: 27815

    As soon as all the addons are made compatible and testing good. We are currently doing 1 a week so it won’t be much longer now, especially because the most complex ones have been released.

    It will be necessary to arrange the widgets for your theme, but this is part of what the setup wizard does when you first install.

    in reply to: Event imported with SIV2 does Not import pics in Photos tab #451451

    Alex Rollin
    Moderator
    Post count: 27815

    The developers have been alerted.

    in reply to: company logo import not working #451450

    Alex Rollin
    Moderator
    Post count: 27815

    I was not able to access wp admin. Please provide instructions for how to do that and we can take another look.

    in reply to: Pagination and Map zoom #451449

    Alex Rollin
    Moderator
    Post count: 27815

    Some themes have a setting that overrides the setting WP Admin > Settings > Reading > Blog pages show at most

    Divi has one, for example, and others too.

    in reply to: Delete booton Write a Review #451446

    Alex Rollin
    Moderator
    Post count: 27815

    You will need to remove or adjust the custom CSS for mobile because it is covering the button.

    in reply to: GeoDirectory v1.6.30 #451406

    Alex Rollin
    Moderator
    Post count: 27815

    De-activating and deleting GD should not effect your data unless you have explicitly set the options in the uninstall.

    You can take a backup of your site first if you have concerns.

    Then yes, do delete the GD plugin and reinstall a fresh copy. If it shows up ok, then re-activate addons and update to the latest.

    Let us know how it goes.

    in reply to: Delete booton Write a Review #451405

    Alex Rollin
    Moderator
    Post count: 27815

    You can find more information about V2 here: https://wpgeodirectory.com/try-geodirectory-v2/

    V2 is not yet recommended for production sites yet.

    Adjust as needed:

    @media only screen and (max-width: 600px) {
    .sd.single.geodir-page #geodir_content {
    margin-top: -40px !important;
    }
    }

    in reply to: Problem, Bug?, Questions #451404

    Alex Rollin
    Moderator
    Post count: 27815

    Magic! It works.

    I Checked the permalinks settings but didn’t change anything.

    Now it works. Let us know if the problem comes back.

Viewing 15 posts - 15,991 through 16,005 (of 23,809 total)
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