corymf

How do I renew my subscription? Can you send me to a tutorial to learn how to do this?

gracias, Cory

When do you think the problem will be fixed. I can’t reverse to
a previous installation.

Ok. I’ll go back to GDF for the time being. Thanks.

Super. Keep up the great work.

Cory

Hi Stiofan: Siteground looked into it, and this is their response.

Thank you for the provided guidance Cory,

I have managed to recreate the case, by following your instructions.
The following was recorded in the mail server’s log in the moment of “Claiming Business”:
Code:
2016-01-21 13:10:45 [23265] 1aMKd3-00063F-5U H=localhost (serv01.siteground279.com) [127.0.0.1]:43278 I=[127.0.0.1]:25 Warning: SITEGROUND: Go Indigenous <[email protected]> : This message was sent via script. The details are as follows: SCRIPT_FILENAME=/home/goindige/public_html/wp-admin/admin-ajax.php REQUEST_URI=/wp-admin/admin-ajax.php?action=geodir_claim_ajax_action PWD=/home/goindige/public_html/wp-admin REMOTE_ADDR=82.118.240.131 .
2016-01-21 13:10:45 [23265] 1aMKd3-00063F-5U <= [email protected] H=localhost (serv01.siteground279.com) [127.0.0.1]:43278 I=[127.0.0.1]:25 P=smtp S=1281 [email protected] T=”Claim Listing Requested” from <[email protected]> for [email protected] [email protected]
2016-01-21 13:10:45 [23275] 1aMKd3-00063P-7E H=localhost (serv01.siteground279.com) [127.0.0.1]:43292 I=[127.0.0.1]:25 Warning: SITEGROUND: Go Indigenous <[email protected]> : This message was sent via script. The details are as follows: SCRIPT_FILENAME=/home/goindige/public_html/wp-admin/admin-ajax.php REQUEST_URI=/wp-admin/admin-ajax.php?action=geodir_claim_ajax_action PWD=/home/goindige/public_html/wp-admin REMOTE_ADDR=82.118.240.131 .
2016-01-21 13:10:45 [23275] 1aMKd3-00063P-7E <= [email protected] H=localhost (serv01.siteground279.com) [127.0.0.1]:43292 I=[127.0.0.1]:25 P=smtp S=1371 [email protected] T=”Claim Listing Requested” from <[email protected]> for [email protected] [email protected]
2016-01-21 13:10:45 [23284] 1aMKd3-00063Y-8c H=localhost (serv01.siteground279.com) [127.0.0.1]:43299 I=[127.0.0.1]:25 Warning: SITEGROUND: Go Indigenous <[email protected]> : This message was sent via script. The details are as follows: SCRIPT_FILENAME=/home/goindige/public_html/wp-admin/admin-ajax.php REQUEST_URI=/wp-admin/admin-ajax.php?action=geodir_claim_ajax_action PWD=/home/goindige/public_html/wp-admin REMOTE_ADDR=82.118.240.131 .
2016-01-21 13:10:45 [23284] 1aMKd3-00063Y-8c <= [email protected] H=localhost (serv01.siteground279.com) [127.0.0.1]:43299 I=[127.0.0.1]:25 P=smtp S=1764 [email protected] T=”Claim Listing Verification Required” from <[email protected]> for [email protected] [email protected]
2016-01-21 13:10:45 [23272] 1aMKd3-00063F-5U ** [email protected] F=<[email protected]> P=<[email protected]> R=lookuphost T=remote_smtp: SMTP error from remote mail server after end of data: host outbound.mailspamprotection.com [108.163.201.226]: 550 Messages should have one or no To headers, not 2.
2016-01-21 13:10:45 [23326] 1aMKd3-00064E-Nb <= <> R=1aMKd3-00063F-5U U=mailnull P=local S=2317 T=”Mail delivery failed: returning message to sender” from <> for [email protected]
2016-01-21 13:10:45 [23328] 1aMKd3-00064E-Nb => goindige <[email protected]> F=<> P=<> R=localuser T=local_delivery S=2427 QT=0s DT=0s
2016-01-21 13:10:46 [23290] 1aMKd3-00063Y-8c ** [email protected] F=<[email protected]> P=<[email protected]> R=lookuphost T=remote_smtp: SMTP error from remote mail server after end of data: host outbound.mailspamprotection.com [69.175.69.90]: 550 Messages should have one or no To headers, not 2.
2016-01-21 13:10:46 [23356] 1aMKd4-00064i-Gt <= <> R=1aMKd3-00063Y-8c U=mailnull P=local S=2811 T=”Mail delivery failed: returning message to sender” from <> for [email protected]
2016-01-21 13:10:46 [23358] 1aMKd4-00064i-Gt => goindige <[email protected]> F=<> P=<> R=localuser T=local_delivery S=2921 QT=0s DT=0s
2016-01-21 13:10:46 [23279] 1aMKd3-00063P-7E ** [email protected] F=<[email protected]> P=<[email protected]> R=lookuphost T=remote_smtp: SMTP error from remote mail server after end of data: host outbound.mailspamprotection.com [69.175.69.90]: 550 Messages should have one or no To headers, not 2.
2016-01-21 13:10:46 [23375] 1aMKd4-000651-LJ <= <> R=1aMKd3-00063P-7E U=mailnull P=local S=2418 T=”Mail delivery failed: returning message to sender” from <> for [email protected]
2016-01-21 13:10:46 [23377] 1aMKd4-000651-LJ => goindige <[email protected]> F=<> P=<> R=localuser T=local_delivery S=2528 QT=0s DT=0s

As you can see – the issue is caused, because you have configured your form with multiple To headers and there should be only one or none.
Please review the configuration of the form which has been used when “claiming business” and update it to have only one To email address specified.
If you are not sure how to set up that – you can check the plugin’s documentation or contact its developers.

If any assistance is required from our end – please do not hesitate to contact us.

Best Regards,
Georgi Tsenov
Technical Support Team

Hi Stiofan:

I have a new plugin installed. You can find the e-mail log
under Tools.

Hopefully this will expose the solution, thanks.

Cory