Can't Update Plugins

This topic contains 11 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years ago.

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  • April 20, 2016 at 9:04 pm #167252

    corymf
    Expired Member
    Post count: 172

    Hi:

    In the downloads sections, it indicates all my plugins are expired,
    except for my subscription, which does not expire until August.

    April 20, 2016 at 10:46 pm #167328

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m really sorry I can’t see anything wrong.

    I asked to Stiofan to follow up.

    Thanks for your patience,

    April 20, 2016 at 11:09 pm #167336

    corymf
    Expired Member
    Post count: 172
    This reply has been marked as private.
    April 20, 2016 at 11:37 pm #167350

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you didn’t renew your old subscription, you bought a new one and that changed all your licenses.

    Update the license numbers in GeoDirectory >> Auto Update / Licensing and it will work.

    I did it for the advance search and it worked.

    Thanks

    April 20, 2016 at 11:53 pm #167351

    corymf
    Expired Member
    Post count: 172

    How do I renew my subscription? Can you send me to a tutorial to learn how to do this?

    gracias, Cory

    April 20, 2016 at 11:55 pm #167352

    corymf
    Expired Member
    Post count: 172

    I mean, I already tried to update my licenses, and they would not update.

    April 20, 2016 at 11:57 pm #167353

    corymf
    Expired Member
    Post count: 172

    I just checked my site. How did you do that? I wasn’t able to update my subscription?

    April 21, 2016 at 12:05 am #167354

    corymf
    Expired Member
    Post count: 172

    Sorry, but I cannot copy and paste my license info. I can do it for the site you changed, but not for my subdomain.

    April 21, 2016 at 12:18 am #167357

    corymf
    Expired Member
    Post count: 172
    This reply has been marked as private.
    April 21, 2016 at 9:03 am #167628

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I have cleared all your licence info, please re-add them now.

    Thanks,

    Stiofan

    April 21, 2016 at 5:28 pm #168119

    corymf
    Expired Member
    Post count: 172

    Everything is working fine now. Thanks. Cory

    April 21, 2016 at 5:37 pm #168120

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great 🙂

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