Juan Reina
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Many thanks Kiran
I will.
Regards
Juan
Hello Paolo
I did not have these places associated with a price plan (now I have).
I attach screenshots to you to see this examples:
1. The case of Lobatse was empty the video field (now I have a video and upgrade to the price plan and it seems work).
2. The case of ProdAfrica is the text of the video link, but not the video (I do not touch it, if you upgrade it in the price plan, there is only one, you will see how it appears correctly, I think)
You will tell me if I have done something wrong.
Greetings and thanks again.
Juan
This reply has been marked as private.Hello
After the previous problem (the videos did not disappear when descending to free) it happens that now I can not add videos to the places.
Can you take a look?
I leave you a couple of examples
Thank you very much
Juan
Hi Kiran
Looks like it works now. If I detect any problems with the places that will expire in the future, I will let you know.
Thanks again
a greeting
Juan
Hi Kiran
It happens with all plans when they descend to free. There is no manual, all is auto downgraded.
A greeting
Juan
This reply has been marked as private.Hi Kiran
Thanks for looking at the problem. It seems it works.
Anyway, if you agree, let me wait the next expirations, and I’ll make the checks with them.
If it does not work, I’ll let you know. And, if you want, also if it works.
Greetings and thanks again
Juan
Hi Kiran
Thanks for taking a look at the problem.
At the moment it happens, with all certainty, in the plan of One Year and in the plan of Three Months.
The two listings I sent to you have expired automatically. Assign them as a three month plan by the administrator and automatically expire.
Only address and contact information remains, and the InProdAfricaFrom and EmailContact Person fields are maintained, the rest of the fields are lost, deleted. Imagine if we have to re-enter it again if the customer renews his plan in the future.
When force the actualization, for example, of a list not renewed and that falls to Free (update) are deleted (not hidden) also 5 photos (only remains Image Featured), and the video.
The free plan only shows a photo and does not allow video. If you do not force the update the 6 photos are maintained and the video also (although they should not with the Free plan)
All data has been entered from the administrator profile
Juan
This reply has been marked as private.Dear friends
The places continue to downgrade incorrectly from the payment price plans towards the free ones.
Nor do they change automatically. In fact, the payment information configured in the module is not hidden, and should not be visible in free plans.
If I force the downgrade with update, as an administrator, something serious happens, is that the data not included in the free plan is deleted, and if the customer wants to return to a price plan, a lot of data must be reintroduced.
I leave you a couple of examples of tokens that have not been changed to the free plan correctly (they appear like they never expire and nevertheless show information not allowed in the free price plan).
You can use them as evidence to see what happens. Or if I do something wrong let me know.
Regards
Juan
Thank you Stiofan
Both seem to work perfectly now.
Great application and great team behind.
Regards
Juan
This reply has been marked as private.This reply has been marked as private.Hello Guus
As you requested I have been following some expiring places now and not automatically downgrade on all parameters (for example video and photos). Just as you told me by doing update.
In addition, I comment, I am seeing that the data entered in some fields included in the higher prices disappear from the profile of the customer when descending category. I do not say that they do not see each other, that they are erased. Whether the downgrade is by profile or by administrator.
I am doing something wrong? Or is there a problem?
I leave you two examples where the downgrade has not been realigned
Thank you
Juan
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