lampshade

Forum Replies Created

Viewing 15 posts - 106 through 120 (of 127 total)
  • Author
    Posts
  • in reply to: Event map not showing address #279435

    lampshade
    Expired Member
    Post count: 129

    Paolo:
    Thank you, I learned something from that.

    You also answered several other questions at the same time, I thank you for those also. As you are reading this one quick short question, any thoughts why I cannot install the other themes shipped with GD? They will not install although I followed the instructions accurately.

    Thank you

    in reply to: Event map not showing address #279256

    lampshade
    Expired Member
    Post count: 129
    This reply has been marked as private.
    in reply to: Home page header #273504

    lampshade
    Expired Member
    Post count: 129

    Paolo:
    Ok, thanks, I give it a try and see what happens.
    Thanks again

    in reply to: Home page issues #273283

    lampshade
    Expired Member
    Post count: 129

    I guess the basic question is HOW do i connect the images with the places when they were attached in the GT version.
    I have spent two months and run the conversion from scratch 5 times and there is always a new issue. I getting exhausted uninstalling GD and wordpress and beginning with an fresh install every time.

    Stiofan says it took him about an hour, why am I still struggling with this two months later? My site is completely useless at the moment. Incorporating the icons was never mentioned during the conversion or discussed before I had to change to GD. If they are customized for GD should they not be included with the software?

    If someone can handle this for me, I will pay a reasonable amount. I need this up and running pronto.
    Thank you

    in reply to: Home page header #273275

    lampshade
    Expired Member
    Post count: 129

    I went to GD>General>Dummy Data tab and inserted 10 samples. As far as I can see, no icons were uploaded after refreshing several times.

    I looked at both links beyond the ones you provided and while interesting, they are not the ones I have seen in the GD demo, where can I get those? When I find the markers how do I get them into GD AND connect them to the category?
    Thanks

    in reply to: Home page issues #272755

    lampshade
    Expired Member
    Post count: 129

    Stiofan:
    Aren’t the images connected to “places”(hotels, restaurants, events)? They were never connected to categories as far as I am aware.

    in reply to: Home page issues #272674

    lampshade
    Expired Member
    Post count: 129

    Stiofan:
    1. Are you suggesting I export the entire file, then import it back into GD without changes?
    2. I already have many images existing in the media library, are you stating that this action will reset the file?
    3. Am I to export the file, add images (again) and import that file back into GD?
    4. I checked the xml exported file for a location to attach imagefiles. I began at column A1 and moved horizontally to BD1. There is no column for images.
    Thank you

    in reply to: Home page header #272597

    lampshade
    Expired Member
    Post count: 129

    I can do that, just where are the icons in the GD package or do I have to scour the web to find them or do you have a URL?
    Thank you

    in reply to: Home page header #272269

    lampshade
    Expired Member
    Post count: 129
    This reply has been marked as private.
    in reply to: Home page issues #272226

    lampshade
    Expired Member
    Post count: 129

    Paolo:
    OK thanks

    in reply to: Home page issues #272156

    lampshade
    Expired Member
    Post count: 129

    Paolo;

    I’m letting you know what happened.

    That link takes me to the media library where I have about 35 empty frames at the top and only 2 (old) Point of interest icons. Those blanks at the top have images in them, but they are not showing. Why? The old POI’s do not look like the new POI I see in the program. They do not resemble the ones in the image I provided. Also I don’t see the video I had in the media library, that appears to have disappeared.

    That still leaves me with the question where in this program are the NEW POI icons I will spend the next six months connecting them to each location. That’s unacceptable, there must be a better way.

    Can you answer the other two questions I asked for resolution?

    in reply to: Home page issues #271866

    lampshade
    Expired Member
    Post count: 129
    This reply has been marked as private.
    in reply to: GT 2 GD conversion #268345

    lampshade
    Expired Member
    Post count: 129

    September 18, 2016
    Stiofan:
    I am still waiting for a reply to my post on September 7th. The last post to you, following the September 7th one has disappeared from the site. You wanted me to keep all posts gathered together, that’s fine, but if they are not being answered, I’m not sure what the value of that move is without support. No doubt you are busy with other things, perhaps the support forums could have a little more attention paid to them? Here is the line from your support policy,
    “Support Forum – hours of operations
    Our support hours are Monday to Friday, 09:00 to 18:00 (UK Time). We guarantee an answer within 24 hours to all Support Topic Monday to Friday and within 48 hours during weekends. This doesn’t mean all solutions will be provided within 24 or 48 hrs. For more advanced or technical queries it may as well take longer.”
    I’m seeking a reasonable response time for support questions to be answered, my site is still not working after 3 weeks, the conversion from GT to GD program unlinked all my images and I have new issues on the home page. These are not advanced, programming, coding or technical queries, just simple questions as to why some items appear and how to control them.
    Some of the issues have appeared to resolve themselves while new ones have popped up. I did not realize that I would need a month to convert and reset my site. Would liked to have known that in advance. I noticed that the GT site is off-line. I was still using that for solutions and assistance. With that sire has removed, I was forced to convert to GD, thereby causing additional challenges I do not want.
    Let me know
    Thank you

    in reply to: GT 2 GD conversion #262407

    lampshade
    Expired Member
    Post count: 129

    Stiofan:
    I spent most of the day on the phone with my ISP tech support and several issues were resolved. The copy of the database was moved back into its original location and I began installing the program again. The GT2GD conversion tool will not install. I am the Admin so even with full control something is not working.

    1. The original database is not connecting to GD program
    2. the new POI’s on the front page are not being displayed properly.
    3. Regarding the copyright issue: I am using the GD child theme and cannot locate the field to adjust the copyright date.
    4. I don’t know if these are WordPress or GD issues.

    If you could take a look/adjust the backend, I can send you the login info, let me know where please.

    Many thanks

    in reply to: GT 2 GD conversion #260458

    lampshade
    Expired Member
    Post count: 129

    OK, thanks I will have a look there and keep you posted on the import issue.
    Thanks again

Viewing 15 posts - 106 through 120 (of 127 total)
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount