Patrik

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Viewing 15 posts - 241 through 255 (of 416 total)
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  • October 24, 2018 at 6:24 am in reply to: redirect login page #451051

    Patrik
    Moderator
    Post count: 1971

    Hi Sarah,

    Kindly share the FTP details in private reply so that we can look more into this issue.

    Regards,
    Patrik

    October 24, 2018 at 5:45 am in reply to: GDV2 UsersWP Profile not showing Event listings #451050

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    October 23, 2018 at 1:19 pm in reply to: GDV2 UsersWP Profile not showing Event listings #450962

    Patrik
    Moderator
    Post count: 1971

    Hi Alphanso,

    The current version of UsersWP is not compatible with GDV2. We are working on it and it will be available in next release. If you want to test the latest UWP version then I can provide you the plugin zip which you can check on your test/local site.

    Regards,
    Patrik

    October 22, 2018 at 7:12 am in reply to: Login Trouble #450788

    Patrik
    Moderator
    Post count: 1971

    Hi Jordan,

    Sorry for my words, actually GDBooster has no such functionality to exclude pages from settings but can be done via code. I would suggest first check if your server has cache enabled or not? Because you are not using any cache plugin.

    Regards,
    Patrik

    October 20, 2018 at 7:17 am in reply to: Login Trouble #450641

    Patrik
    Moderator
    Post count: 1971

    Hi Jordan,

    I have cleared cache and it is working fine for now. If this occurs again and again then let us know and we will add some fixes in the GDBooster plugin for such issues. Currently, you can only exclude the JS/CSS files from the cache and not the pages.

    Regards,
    Patrik

    October 19, 2018 at 6:57 am in reply to: Listing Payment received in Paypal, but Invoices still shows Pending Payment #450474

    Patrik
    Moderator
    Post count: 1971

    Hi Larry,

    Can you please check the IPN history of your PayPal? You can find it at https://www.paypal.com/ie/cgi-bin/webscr?cmd=_display-ipns-history&nav=0.3.2. I have enabled error logging but there is no any log for PayPal payments. This means we don’t get any IPN response from PayPal for live transactions. If possible can you provide us the temporary PayPal credentials in private reply to look into the IPN history and the settings? This will help us to troubleshoot the issue.

    Regards,
    Patrik

    October 19, 2018 at 6:17 am in reply to: Login Trouble #450470

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have cleared cache from GDBooster plugin and it works fine now. Can you please check from your side as well?

    Regards,
    Patrik

    October 18, 2018 at 9:57 am in reply to: Login Trouble #450275

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I am not able to log in using the above credentials. I think the problem is due to caching. Please try to deactivate caching plugin (GD Booster) and let me know so that I can log in into the admin and check the settings. Also, you may need to add login and register page URL in the excluded list of cache plugin so that the problem will not happen again. Let me know if this helps you to fix the issue or not.

    Regards,
    Patrik

    October 17, 2018 at 11:00 am in reply to: Listing Payment received in Paypal, but Invoices still shows Pending Payment #450057

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    October 15, 2018 at 2:06 pm in reply to: Username cannot be empty -Subscriber login error #449717

    Patrik
    Moderator
    Post count: 1971

    Hi Alphonso,

    We are looking into this and will let you know the solution or fix asap.

    Regards,
    Patrik

    October 9, 2018 at 10:38 am in reply to: problem with installation #449122

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    October 9, 2018 at 10:04 am in reply to: problem with installation #449117

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    October 9, 2018 at 8:51 am in reply to: problem with installation #449106

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have removed the old V2 plugin as you may trying to reactivate it and was causing an error. Please don’t activate any V2 plugins on GDV1 plugin as they will work with GDV2 only.

    Regards,
    Patrik

    October 9, 2018 at 7:18 am in reply to: problem with installation #449103

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You have added the Custom Google Maps for V2 add-on which is not compatible with GDV1. I have renamed it for backup and uploaded add-on for V1 and activated it. Please check everything from your side and let us know if you found any issues.

    Regards,
    Patrik

    October 9, 2018 at 6:40 am in reply to: problem with installation #449097

    Patrik
    Moderator
    Post count: 1971

    Hi Roberto,

    I have made the changes in plugin file to fix the above-given error. There is some other reason your site is not working which you will have to check by deactivating all the plugin and reactivating one by one and check which plugin causing an error and fix.

    Regards,
    Patrik

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Viewing 15 posts - 241 through 255 (of 416 total)
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