Patrik

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Viewing 15 posts - 46 through 60 (of 416 total)
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  • in reply to: GD Dashboard stopped working #527665

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Instagram login #526817

    Patrik
    Moderator
    Post count: 1971

    You can try to create APP ID and Secret from there and use it on the site. Let me know if it works for you or not.

    Regards,
    Patrik

    in reply to: Instagram login #526721

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Yes, Instagram has disabled the new registrations for Instagram apps and it requires to create an app from the Facebook developer account. We are looking into it and will release an update very soon.

    Regards,
    Patrik

    in reply to: No photos #526138

    Patrik
    Moderator
    Post count: 1971

    The arrows are for navigating to next and previous place listing.

    in reply to: No photos #526120

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have added the following CSS code in Customiser->Additional CSS to fix this issue:

    .uwp-profile-entries .embed-responsive {
        height: 100%;
    }

    This issue is for your site only and can be due to the theme or plugin you have used. Kindly check from your side and let me know if it fixes your issue or not.

    Regards,
    Patrik

    in reply to: Possible conflict with Avada #525291

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Yes, Avada theme bootstrap conflicts with our bootstrap 4 used in AyeCode UI in the UsersWP plugin. Here is the solution for this issue https://userswp.io/support/topic/userswp-version-1-2-0-12-and-avada-6-1-2-faq-element-collapse-bug/#post-6040

    You can change Load JS to “Popper” first and if it doesn’t fix the issue then you can change it to “Required Functions only”.

    Regards,
    Patrik

    in reply to: Price Packages not showing in Frontend #523491

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is no filter to do that but you can try using Javascript easily or remove the action which is adding the TnC checkbox and add your own checkbox with the same input name which is “agree_terms”. This will require some customization to achieve as per your needs.

    Regards,
    Patrik

    in reply to: Register Screen isn't working right #521313

    Patrik
    Moderator
    Post count: 1971

    Hi,

    This can be due to JS not loaded properly and you tried to click on the register link to show it in the popup. I would suggest waiting until the page loads fully. If there are more images on the page then it might take time to load the page fully. Also, check one time after clearing the cache and let us know if the issue persists and we will try to regenerate and fix it.

    Regards,
    Patrik


    Patrik
    Moderator
    Post count: 1971

    Hi,

    We are using the transient instead of session now and transient can be cached by object cache and that’s why it is causing issues. We are trying different solutions for this but you can disable the object cache for now.

    Regards,
    Patrik

    in reply to: UsersWP ReCaptcha ERROR not work with other plugin #520589

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The plugin has its own login and registration form and doesn’t have hooks which used for WP default login and registration on which we display the Recaptcha box. The error is because we validate the captcha on default WP user login and registration hooks which are used by this plugin. So there are two solutions. The first and easy solution is you disable the ReCaptcha for login and registration form via setting at UsersWP->Addons->ReCaptcha->Enable ReCaptcha in and another solution is to customize the Salon Booking System plugin to display our reCaptcha box which will require programming language or a developer.

    Regards,
    Patrik

    in reply to: Having trouble with List Manager #518988

    Patrik
    Moderator
    Post count: 1971

    Hi,

    If above things don’t help then you can override the dashboard.php template in your current theme and create your own dashboard links as you want to display.

    Regards,
    Patrik

    in reply to: Having trouble with List Manager #518844

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Edit a listing #516704

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We will need FTP details in private reply as well to troubleshoot from the code level. We can’t switch the theme on your live site as reverting it may be difficult so we suggested staging site. Your hosting provider can help to create the staging site easily if they provide such things or you may hire a developer to do that.

    Regards,
    Patrik

    in reply to: Edit a listing #516588

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I can see that the profile tabs are displayed for a second and then removed automatically. This can be due to Javascript conflicts as there might be some JS code that removes these tabs. It can be by theme or plugin but to check we need to switch theme and enable/disable plugins one by one. If you have any staging site then provide us the admin and FTP details in private reply so that we can test there without affecting your live site and the users. Also, We don’t recommend to use the GDBooster plugin for GDV2 instead you can use other caching plugin like W3 Total Cache or Super Cache.

    Regards,
    Patrik

    in reply to: How Can We Disable Automatic Login For New Registrations? #516395

    Patrik
    Moderator
    Post count: 1971

    Glad to know it helps!!

Viewing 15 posts - 46 through 60 (of 416 total)