rushter

Here is what I have. I am not sure why you said I do not have Geocoding. Please help us get this figured out.

I am so confused now.
You still have not answered why this is happening when it was working fine just prior.
This worked fine when I manually added a few places in the beginning even when the places were far apart in Tokyo.
Then all we tried to was to add our data to the system and it broke.

You are referring to me to look at your documentation to verify something that is google’s fault? The documentation link you sent says it is for V1.
Japan addresses are using the same formatting “city > region > country”
I have looked in the Google Maps Documentation and found nothing at all about Tokyo or Sydney being different.
Should I set the map language to Japanese? Will that change anything?
So if I get the Multicity Addon this will resolve all my issues?
I have removed all but the original 3 that we added manually that worked before and now they no longer work.

Thanks Alex,
Even if we get the location manager add-on you still have not explained why/what is wrong. Everything was working fine until we tried the import of the csv file and we kept being told the the geocode or something like that was not allowing the import to complete and it only added the 6 records that did have lat/long info. Is it because that lat/long info is considered outside the circle/radius of the city we selected?
I really needed the proof of concept that this would work without having to spend anything up front.
The other thing is that I did not design that page with Elementor it is your same page that you had in your template – I just could not figure out how to make any mods to it without using Elementor. I will gladly turn it all off and uninstall Elementor as I am a user of the Pro version at work, I do not have a license for it myself. And it was working just fine with me adding the logo and background image prior to us requesting support here.