theknaphillian
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hi alex, thanks for your reply but we cant see where to change the slug
May 7, 2019 at 10:26 am in reply to: Emailing clients re claiming or upgrading their listing in our Directory #484905This reply has been marked as private.May 5, 2019 at 2:51 pm in reply to: Emailing clients re claiming or upgrading their listing in our Directory #484546This reply has been marked as private.May 3, 2019 at 12:45 pm in reply to: Emailing clients re claiming or upgrading their listing in our Directory #484294This reply has been marked as private.May 1, 2019 at 5:54 pm in reply to: Emailing clients re claiming or upgrading their listing in our Directory #484028This reply has been marked as private.May 1, 2019 at 1:43 pm in reply to: Emailing clients re claiming or upgrading their listing in our Directory #483972This reply has been marked as private.May 1, 2019 at 11:06 am in reply to: Emailing clients re claiming or upgrading their listing in our Directory #483920This reply has been marked as private.April 30, 2019 at 6:43 pm in reply to: Emailing clients re claiming or upgrading their listing in our Directory #483786Hi Paulo
The emails are not coming in with an error message, but just directing to the admin email address we have set up. We tested a ‘real’ client by putting in one of our own companies in the Directory listing with a genuine email address which is how we know the business is not getting it.We did populate the email field with the clients address in this example.
Here is the link to the ‘real’ client (Creative Door): https://theknaphillian.co.uk/places/creative-door/
admin email address is [email protected]
editor email address is [email protected]Thank you for looking into this further.
Annie -
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