Victor Cardona

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Viewing 15 posts - 46 through 60 (of 173 total)
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  • January 2, 2020 at 1:36 pm in reply to: map bubble issue #523697

    Victor Cardona
    Full Member
    Post count: 177

    Hi Kiran,

    I am continuing to have this issue when I first go to the front page and click on a map element both on ios and chrome on my pc. If I reload the browser page after the error then it works fine.

    Perhaps I should try the PHP snippet that you provided?

    I wonder if there is something different about the map or my site that is different than the way others are using it. I tried refreshing the browser cache and even the cache at my webhost, siteground, but this issue keeps reappearing.

    Any help or advice appreciated.
    Thanks
    Victor

    December 30, 2019 at 8:25 pm in reply to: map bubble issue #523439

    Victor Cardona
    Full Member
    Post count: 177

    Hi Kor and Kiran,

    Thanks for your messages.

    I just tried this on ios safari and chrome desktop and received an error, and white box pops up with a spinning arrow.

    A screenshot of the box with arrow on ios and a screenshot on chrome desktop are attached.

    I note that if I reload the page then the map bubble loads correctly. I have only seen this on the front page map not the location page map.

    I note your comment about the php snippet. Would you suggest I use this to address this issue? I don’t need to customize this other than to get the map bubble to load.

    Any help appreciated.
    thanks
    Victor

    December 23, 2019 at 7:20 pm in reply to: map bubble issue #522909

    Victor Cardona
    Full Member
    Post count: 177
    This reply has been marked as private.
    December 23, 2019 at 7:18 pm in reply to: map error #522907

    Victor Cardona
    Full Member
    Post count: 177

    I will do a new post since this string is marked resolved.
    thanks
    Victor

    December 23, 2019 at 6:29 pm in reply to: map error #522905

    Victor Cardona
    Full Member
    Post count: 177
    This reply has been marked as private.
    December 23, 2019 at 6:27 pm in reply to: map error #522904

    Victor Cardona
    Full Member
    Post count: 177

    Hi Kiran,

    This same issue keeps coming back when I return to the map on the front page of my site after leaving the site for a while. When clicking on one of the map icons it results in an error message and the map bubbles don’t load.

    Any help would be appreciated.
    Thanks
    Victor

    December 19, 2019 at 1:04 pm in reply to: map error #522366

    Victor Cardona
    Full Member
    Post count: 177

    Thanks, Kiran.

    That did the trick.

    Best regards,
    Victor

    December 18, 2019 at 7:06 pm in reply to: map error #522240

    Victor Cardona
    Full Member
    Post count: 177
    This reply has been marked as private.
    December 18, 2019 at 1:07 pm in reply to: map error #522183

    Victor Cardona
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    Post count: 177
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    December 17, 2019 at 1:26 pm in reply to: map error #521939

    Victor Cardona
    Full Member
    Post count: 177
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    December 17, 2019 at 1:16 pm in reply to: map error #521937

    Victor Cardona
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    Post count: 177
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    December 16, 2019 at 11:52 pm in reply to: map error #521831

    Victor Cardona
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    Post count: 177
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    December 16, 2019 at 11:15 pm in reply to: map error #521824

    Victor Cardona
    Full Member
    Post count: 177
    This reply has been marked as private.
    December 16, 2019 at 9:03 pm in reply to: map error #521780

    Victor Cardona
    Full Member
    Post count: 177

    Hi again Kor,
    I noticed that I when I am logged in it seems to work correctly but not when I am logged out. I noticed this also arose in post # #521620 but there was no public reply.
    Any help is appreciated.
    thanks
    Victor Cardona

    December 16, 2019 at 7:11 pm in reply to: map error #521769

    Victor Cardona
    Full Member
    Post count: 177

    Hi Kor
    Thanks for your message. I tried it on a few different devices and all had the problem.

    The problem occurs when you click on a map icon. Attached is a screenshot.

    Best regards,
    Victor

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Viewing 15 posts - 46 through 60 (of 173 total)
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