vicki

I finally had a chance to test this again and I don’t think it’s the caching. I set up a staging site on WPEngine, where caching is turned off. Last night I set a listing to expire today and added a Special Offer. Just like before, the listing did downgrade, but the Special Offer tab was still showing on the front end. I cleared browser cache with no effect. So, like Gusst, I clicked “update” in the backend (without making any changes) and the Special Offers tab disappeared from the front end.

If you want to take a look I can send log in details for the staging site privately. Let me know.

OK, thanks. Do you use wp_mail() for all your outbound emails?

Man, I hate it when this happens. The special offers tab was there yesterday, and has been displaying since the listing downgraded last week. I tried clearing browser caches and yesterday cleared the WPEngine cache and still it showed up, which is why I posted about it. So unless Guust did something else yesterday, it’s a complete mystery why it’s gone today.

I gather then the downgrade functions should all still work even with WPEngine caching?

Yes I use Peter’s Login Redirect to send visitors to the BP profile page on login. If that won’t work with the GD dashboard maybe the best option is to delete the dashboard.

Re WPEngine caching. Do you think that’s responsible for the Special Offers still showing? I did manually clear all WPEngine’s caches yesterday and that special offer still showed.

Obviously, I’ve been spending too much time logged in as admin and forgot what the user was seeing! I’ve been testing the claims process and it’s very cumbersome. Assuming someone lands on the listing page and then clicks on the link to claim the listing but has to start with registration, I counted 11 separate steps.

Question #1. The claim listing link (I’ve changed the language on mine, I think the original was “Business Owner?” goes to wp-login, but my login page doesn’t also include the register form, which is at a different url (I use BuddyPress). Can I change the url for that link to go directly to the register page, so I can save the user a click?

Question #2. In my testing I keep getting the “Listing already verified” message rather than the one that (I believe) says “Listing successfully verified” and gives a link to the listing page. I thought this might be a caching issue with my main browser (Chrome) which I use for admin, but I tried this with new users and a couple browsers and am still getting it. Do you have any idea why? I am using email addresses for user accounts that I’ve set up as tests before and then deleted. Does WP, or you, remember these accounts if they’ve already been deleted? I’d really like to test this so I can follow the exact process the user does, but I’m unable to.

Question #3. If a user goes through the whole process and claims and pays for a listing, then edits it, the status reverts to draft. I’ve set new listings to be set to status draft, but I can’t find any settings for edits. I hope there’s a separate setting for that.

Thanks!

Excellent! Thank you very much!!!

Great, thank you very much!