wci

Hi,

this topic is now solved from gd developer itself. He has manually changed the double mixture links within database. So everything is working fine now.

Thanks for helping me.

Hi Paolo,
now I am more confused and need again instruction in – How would you handle a user friendly setting up for upgrades and downgrades.

Configuration history: I have setup 140 prices with 4 price category types (free, standard, premium, featured). The S,P,F types are all recurring and montly need to pay prices with one exception on events. Events have onetime payments and also recurring payments on S,P,F prices.

ON UPGRADES
With your explanation monthly recurring listing users would be able to upgrade their listings, but then a 2nd recurring payment for the new upgrade will be charged with the result of now 2 recurring payments are existing and saved within paypal. If I understand you right, then > the user is now in charge to cancel his old recurring payment within his paypal account to prevent him of double payments.

Well this is not very user friendly, or need to be explained to users to get a proper instruction in how they are able to upgrade and what steps they need to do to prevent them from double payments.

ON DOWNGRADES
With your explanation above stated the monthly recurring listing users would NOT be able to downgrade their listings. They need either a.) to delete their listing with followed own initiated paypal recurring paypment cancellation or b.) delete their paypal recurring payments with the result of falling back with their listing subscription to the downgrade price setting which is enabled on setup in price management.

Well this is also not very user friendly, because of missing instructions to be displayed or need to be explained to users to get a proper instruction in what to do to prevent them from a.) create listings again from scratch or b.) ongoing payments of old paypal recurring price subscription plans.

Please correct me if I may understand this workflow wrong AND please help me to find a user friendly way WITH according instructions in – STEPS WHAT AND HOW TO DO – to prevent them from a.) extra effort to first delete their listing and list again or b.) double payments.

ON STRIPE RECURRING SUBSCRIPTIONS
The handling instruction in > how to cancel a recurring subscription within stripe < is still open, because by using their instructions this seems be able to cancel only by using their API integration. How would then a recurring stripe payment be canceled within GD or manually from user?

MY SUGGESTION
Enable to display the steps need to do for up-/downgrade with instructions for payment changes displayed in a extra window.

I am looking forward to your answer, Alex

Hi Paolo,

ok if there is no downgrade link, but actually there is also no upgrade link available and either no list of available price to choose for up-/downgrade.

I also checked the prices for the tab “has upgrades” which is enabled for my 1.free, 2.standard and 3.premium but for the 4. featured category to upgrade listings.

Actually a user has no option to choose for up-/downgrade his listings within frontend. The only changes can be made by admin within backend and this should not be. At least a user should manage his up-/downgrades within his dashbord.

Please help me to find out why or where the problem exist.

Regrads, Alex