500 error after installing the plugin

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Tagged: admin, incompatibility, intallation, issue

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December 23, 2015 at 7:07 pm #65153

Benjamin Romero
Expired Member

Post count: 36

Hi there.

I had a look of your plugin and it seems amazing. Congratulations.

I just downloaded the current Unfortunately I have a few issues:

– I am login on wp-admin, then I go to the GD home but I cannot see the admin bar. (attached image)
– I doesn’t show that I can import dummy data but it does because I can see a entry in categories. (attached image)
– I just can see one category in admin. If I delete it it shows another one a time. I cannot create a new one because the admin is broken. The same happen with tags. (attached image)
– I cannot add a new place because it goes to 500 error.
– The admin menu section is broken after installing the plugin. (attached image)

May I know how to fix it please?

How can I help to make the Spanish translation?

Thanks,
Ben

December 23, 2015 at 7:30 pm #65159

Benjamin Romero
Expired Member

Post count: 36

BTW I had disabled the rest of my plugins and the issues still happen.

December 24, 2015 at 12:41 am #65187

Guust
Moderator

Post count: 29970

URL and WP admin details in a private reply please, so we can check.

Translation is explained here: https://wpgeodirectory.com/docs/category/translation/

December 24, 2015 at 9:31 am #65220

Benjamin Romero
Expired Member

Post count: 36

This reply has been marked as private.

December 26, 2015 at 8:33 pm #65378
Paolo
Site Admin

Post count: 31206
Hi,

there is a conflict with the theme:
```
TypeError: jQuery(...).tabs is not a function
http://digitalbuzzing.com/wp-content/themes/fraction-theme/js/admin/scripts.js?ver=1
Line 23
```
I’ve asked to the developers to see if there is anything we can do to fix it.

We’ll let you know asap.

Thanks for your patience,
December 26, 2015 at 9:15 pm #65384

Benjamin Romero
Expired Member

Post count: 36

Hi Paolo,

Thank you very much for taking the time to have a look at the site.
I will wait. No problem.

Thanks again

December 27, 2015 at 2:18 pm #65440

Stiofan O’Connor
Site Admin

Post count: 22956

Hello Benjamin,

You would have to either provide FTP or a copy of the theme so i could try to fix the conflict.

Thanks,

Stiofan

December 27, 2015 at 2:32 pm #65441

Benjamin Romero
Expired Member

Post count: 36

This reply has been marked as private.

December 28, 2015 at 11:22 am #65493

Stiofan O’Connor
Site Admin

Post count: 22956

Yes please provide FTP, i dont see the problem on my test site.

Thanks,

Stiofan

December 28, 2015 at 11:35 am #65498

Benjamin Romero
Expired Member

Post count: 36

This reply has been marked as private.

January 4, 2016 at 3:24 pm #66514

Benjamin Romero
Expired Member

Post count: 36

Hi Stiofan,

May I ask if you have had a chance to have a look of the problem in the site?

January 4, 2016 at 5:05 pm #66523

Stiofan O’Connor
Site Admin

Post count: 22956

When i login to wp-admin there is no plugins setting tab, is it the user?

Stiofan

January 4, 2016 at 5:11 pm #66526

Benjamin Romero
Expired Member

Post count: 36

This reply has been marked as private.

January 7, 2016 at 12:21 pm #67281

Benjamin Romero
Expired Member

Post count: 36

Hi Stiofan,

Did you manage to see the plugins setting tab?

January 7, 2016 at 5:28 pm #67316

Paolo
Site Admin

Post count: 31206

Hi,

I’ve sent a reminder to Stiofan, he’s travveling today, so he’ll probably reply tomorrow.

Thanks for your patience,
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