524 Error Page

This topic contains 1 reply, has 2 voices, and was last updated by  Kor 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #531944

    tony.kishawi
    Expired Member
    Post count: 3

    I am getting a 524 Error Page every time I try to upload an event in GD, I have an up to date lic. and have been working with a GD Dev and we are both stumped as to why this is happening.

    I have an account with Godaddy and it is on a shared server Deluxe Linux Hosting with cPanel.
    I am using WordPress Elementor v2.8.5 & Elementor Pro v2.8.3

    The site sometimes goes down because of over usage and sometimes we get the 524 error. see attachments.

    The site is a free event listing site for my community, to find out what’s on!

    http://whatsongympie.com.au

    The site seems to work ok if just browsing but when I try to submit an image it goes down.

    The Featured Image option sometimes will not take the file, I get an error message in the media window.

    “SbK2O8X-LBImaxresdefault.jpg
    Post-processing of the image failed. If this is a photo or a large image, please scale it down to 2500 pixels and upload it again.”

    I check on the file size and it’s nowhere near the size. jpg 1280 x 720 190 kb

    Help, my site is needing saving urgently.

    Thank you

    #532012

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your post. 524 Error Page is a server related issue and could you ask your hosting provider to check on this? Based on your screenshot, it looks like you’ve hit your server resources limit. Try going through this conflict test and see if it helps. https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount