add listing - wrong CPT categories are shown in dropdown

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Tagged: add listing - wrong CPT categories are shown in dropdown

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October 13, 2015 at 3:48 pm #56742

wci
Expired Member

Post count: 1035

Hi support team,

I have the problem, after step a new CTP group called “service” the corresponding categories are not shown to select out of the dropdown while add listing.

The corresponding settings of service categories to exclude are made within price and payment settings but at add listings dropdown in frontend there are “event categories” shown instead of service categories.

Here a screen shot – http://screencast.com/t/7GdvsPOTOtH
Here the add listing URL – http://gd.worldcheckin.com/add-listing/?listing_type=gd_service&package_id=73
Here the backend URL – http://gd.worldcheckin.com/wp-admin/admin.php?page=geodirectory&tab=paymentmanager_fields&subtab=geodir_payment_manager&gd_pagetype=addeditprice&id=73

Please help to solve this problem.

Thanks Alex

P.S. Same problem with other new created CPT
Video – http://gd.worldcheckin.com/add-listing/?listing_type=gd_video

October 13, 2015 at 3:50 pm #56743

wci
Expired Member

Post count: 1035

This reply has been marked as private.

October 13, 2015 at 10:00 pm #56788

Guust
Moderator

Post count: 29970

I started having a look but have not been able to find the problem yet.

1.Where are the categories coming from that are shown? They don’t even seem to exist?
You have no category anywhere called “guided tours” but it is showing up. This must be some conflict with other plugins.

2. GD does not work with sub-sub-categories:
https://wpgeodirectory.com/docs/places-categories-and-listings/

I alerted Paolo.

October 13, 2015 at 11:50 pm #56803

Paolo
Site Admin

Post count: 31211

Hi,

the 1st thing wrong that I see is that GeoDirectory and all add-ons are network activated while they should be activated on a site per site basis.

Than I see 65 active plugins.

Please network deactivate all GD plugins and activate on the website were they are needed.

Then please try disableing all non GD plugins and see if the problem goes away.

Let us know,

Thanks

October 14, 2015 at 9:33 am #56846

wci
Expired Member

Post count: 1035

Hi,

I now only have the core geodirectory (and 2 additional) plugins activated and still have the same issue.
Screen shot of activated plugins – http://screencast.com/t/Nb5BCzP5Tg9A

There seems to be that the CPT related categories are not displayed, but they are existing.
Screen shot – http://screencast.com/t/Gz7MqMpRA

Please advice

Alex

October 14, 2015 at 2:40 pm #56864

Paolo
Site Admin

Post count: 31211

Hi Alex,

that’s probably due to something done either in the database or in the code.

I’ve asked Stiofan to have a look.

Thanks

October 16, 2015 at 1:03 pm #57190

wci
Expired Member

Post count: 1035

Hi Paolo,

I now could solve this problem by my selves.

I found out, that on add listing of “service or video CPT” the wrong category “gd_eventcategory” is in use on add listing page while trying to list different CPT field items. Here a screen shot – http://screencast.com/t/nze0G9ar

I checked again the database settings of table “geodir_custom_fields” and there I found out that the “html_varname” have been same within service and video settings. So I changed the html_varname within the table accordingly from gd_eventcategory into its right names e.g. gd_servicecategory and gd_videocategory and now it works again perfect.

Thanks for trying to help me.

Alex

P.S. The failure came from direct database import into geodir_custom_fields by using copy past.
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