Adding/Updating Place does not update

This topic contains 15 replies, has 4 voices, and was last updated by  Naveen Giri 5 years, 2 months ago.

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  • #513622

    Ardz Rivera
    Free User
    Post count: 13

    Hi all. I am having trouble on updating place. It does not update when clicking the update button. I tried disabling non GD plugins and define( ‘WP_POST_REVISIONS’, 5 ) enabled, it still not saving the changes made. Please help.

    #513624

    Ardz Rivera
    Free User
    Post count: 13

    I noticed there is no permalink produced upon clicking the update button.

    #513640

    Kor
    Moderator
    Post count: 16516

    Hi Ardz Rivera,

    Thanks for your post. Could you try going through this conflict test and see if it helps? https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test . If not, share your Website WP admin access here in private reply and we’ll check this out for you. Also please share the URL of the page in question that you’re facing this issue.

    #513802

    Ardz Rivera
    Free User
    Post count: 13
    This reply has been marked as private.
    #513812

    Alex Rollin
    Moderator
    Post count: 27815

    Your theme is out of date.

    Either update it or try with a different theme to see if the problem persists.

    #513855

    Ardz Rivera
    Free User
    Post count: 13

    Thanks Alex. I changed the theme to WP Twenty Seventeen and test the issue. It is still the same, it does not update the changes. Please help.

    #513935

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #513947

    Ardz Rivera
    Free User
    Post count: 13
    This reply has been marked as private.
    #513955

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #514223

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #514282

    Ardz Rivera
    Free User
    Post count: 13
    This reply has been marked as private.
    #514352

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #514358

    Ardz Rivera
    Free User
    Post count: 13
    This reply has been marked as private.
    #514380

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Ardz,

    just want to confirm if you have any done any data migration or any operation related to database.

    because it seems several GD custom field data columns are missing in database.
    that may be the cause of this issue.

    if you want me to check. i will need cpanel access too. where i can check database.

    Thanks

    #514498

    Ardz Rivera
    Free User
    Post count: 13
    This reply has been marked as private.
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