Address auto-complete is not working

This topic contains 13 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • April 5, 2018 at 9:39 am #425096

    Tzahi Ben Hanoch
    Free User
    Post count: 21

    Hi

    My google maps API seems to work fine, however, when I add a new listing and enter the place’s address, the auto-complete is not working and the address is not shown on the map. See also attached screenshot (it’s in Hebrew, sorry…).

    Any ideas?

    Many thanks
    Tzahi

    April 6, 2018 at 11:36 am #425256

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    You will need the Location Manager Addon for that feature

    https://wpgeodirectory.com/downloads/location-manager/

    April 6, 2018 at 12:43 pm #425272

    Tzahi Ben Hanoch
    Free User
    Post count: 21

    In the link you sent it is mentioned that “The Core Plugin that we offer for free on WordPress.org, allows to submit listings only within 1 location “. And that the add-on is required if the directory covers more than one city. That’s not my case. I only use one city but auto-complete still doesn’t work.

    Thanks!

    April 7, 2018 at 6:42 am #425378

    Tzahi Ben Hanoch
    Free User
    Post count: 21

    ?

    April 7, 2018 at 12:06 pm #425401

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Address autocomplete is a feature of the Location Manager plugin. The options are not available in the free plugin.

    April 7, 2018 at 12:47 pm #425407

    Tzahi Ben Hanoch
    Free User
    Post count: 21

    So if I understand correctly, in the free version the map view is pretty much useless (as I cannot use it to determine the business addresses)?
    Why are you stating in the add-on description you sent me that the core plugin supports one location? I understand that it doesn’t support even one location as you mentioned.

    Thanks

    April 7, 2018 at 6:11 pm #425454

    Alex Rollin
    Moderator
    Post count: 27815

    Maybe we are talking about different things and it is a miscommunication.

    We would be happy to take a look at your site settings to see the setup.

    Share your site URL and the WP Admin credentials in a private reply and we can take a look.

    The google address lookup will place the pin on the map at the correct location, based on the addres you provide.

    The core plugin allows a ‘default location’ which is one ‘area’. All listings must be placed in that area. Usually that is a city, so, all listings must have lat/lon coordinates that place them ‘within’ that city based on Google’s data.

    April 7, 2018 at 6:38 pm #425463

    Tzahi Ben Hanoch
    Free User
    Post count: 21
    This reply has been marked as private.
    April 9, 2018 at 10:54 pm #425624

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 10, 2018 at 9:48 am #425711

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We took another look and I can no longer recreate the issue.

    Please check and let us know.

    If you can recreate the issues, please tell us the steps we can follow to see the same results.

    April 10, 2018 at 7:38 pm #425838

    Tzahi Ben Hanoch
    Free User
    Post count: 21

    Hi Alex

    Thank you very much for your help and assistance.
    I’m not sure I understood you. What do you mean by “recreate the issue”? I didn’t touch the website in the last two days…

    Thanks

    April 11, 2018 at 12:30 am #425880

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    we can no longer see the issue. Please test it and let us know.

    April 11, 2018 at 5:32 am #425925

    Tzahi Ben Hanoch
    Free User
    Post count: 21

    You mean that the auto-complete is working for you?
    For me it’s still doesn’t…

    Thanks

    April 11, 2018 at 1:15 pm #425992

    Alex Rollin
    Moderator
    Post count: 27815

    No, Autocomplete is a feature of the Location Manager Addon.

    What is working is the ‘Set Pin” button.

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount