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This topic contains 13 replies, has 5 voices, and was last updated by  Guust 6 years, 7 months ago.

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  • March 30, 2018 at 8:19 am #424145

    Julie H
    Free User
    Post count: 44

    Hello,

    One of my registered user cannot see her author page with place listing that she added. Her author page is blank.
    I noticed that she subscribed only with her email id. She didn’t have name associated (unlike everyone else).

    How can I arrange that ?

    thnk you

    March 30, 2018 at 8:39 am #424148

    Kor
    Moderator
    Post count: 16516

    Hi Julie,

    Thanks for your post. Could you please share the URL of the page in question so that we can take a look at it? Also, provide your WP admin access in private reply just incase we needed it.

    Thanks!

    March 30, 2018 at 9:12 am #424155

    Julie H
    Free User
    Post count: 44
    This reply has been marked as private.
    March 31, 2018 at 12:18 am #424242

    Guust
    Moderator
    Post count: 29970

    Your registration process does not require the username to be added.
    I’ll get a developer to have a closer look for you, the username field should be a required field.

    Thanks

    March 31, 2018 at 12:20 am #424243

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    March 31, 2018 at 7:58 am #424283

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Flagged for kiran to look at on Monday.

    Stiofan

    March 31, 2018 at 11:55 am #424306

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    March 31, 2018 at 12:02 pm #424308

    Guust
    Moderator
    Post count: 29970

    Kiran, the problem is that you are allowed to register without entering a username. The username field is not set as a required field.
    Thanks

    March 31, 2018 at 1:11 pm #424317

    Kiran
    Moderator
    Post count: 7069

    Hello,

    We have fixed the issue, please provide us FTP credentials to apply fix on your site.

    Thanks,
    Kiran

    March 31, 2018 at 1:57 pm #424326

    Julie H
    Free User
    Post count: 44
    This reply has been marked as private.
    March 31, 2018 at 2:11 pm #424328

    Guust
    Moderator
    Post count: 29970

    I will let Kiran update your site, you will indeed need to add usernames for existing users.
    With the Claim Listings addon, your users can be linked from their listings to their author page: https://wpgeodirectory.com/downloads/claim-listings/

    Thanks

    March 31, 2018 at 5:36 pm #424338

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    March 31, 2018 at 6:28 pm #424340

    Julie H
    Free User
    Post count: 44

    Yes it’s working now !

    Great !

    Thank you so much !

    March 31, 2018 at 10:32 pm #424353

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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