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Author, who also has a listing, can't access the dashboard

This topic contains 2 replies, has 2 voices, and was last updated by  Antonella Gallino 4 years, 11 months ago.

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  • January 6, 2020 at 5:28 pm #524265

    Antonella Gallino
    Buyer
    Post count: 73

    Hi there,

    one of the subscriber to my directory is also an author of the blog.

    I changed their user role to “Author” and “Editor” to allow them to moderate comments.

    In both cases that doesn’t work. They are not able to see the admin bar and when they try to access WordPress dashboard they get redirected to the home page.

    What should I do?

    Thanks,

    Simone

    January 6, 2020 at 8:17 pm #524299

    Alex Rollin
    Moderator
    Post count: 27815

    The setting to adjust is:

    WP Backend – GeoDirectory – Settings – General – Exclude roles from WP Backend

    The default value is “Subscriber” – if you are assigning new roles to users, you may also want to check that you have removed the subscriber role. Even if Editors are allowed, if Subscribers are excluded, and the user has the subscriber role, they will be excluded.

    January 8, 2020 at 10:41 am #524618

    Antonella Gallino
    Buyer
    Post count: 73
    This reply has been marked as private.
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