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Auto Renewal Did Not Work

This topic contains 9 replies, has 2 voices, and was last updated by  directory 9 years, 6 months ago.

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  • May 9, 2015 at 7:21 am #39124

    directory
    Expired Member
    Post count: 1502

    After spending lots of time and more than $700 advertising my site, listings are finally coming in.

    I offer two listing plans with recurring payments:

    1. Yearly with 1-year free trial
    2. Monthly with 30-day free trial

    Now free trial has ended for some listings but paid auto-renewal didn’t work although invoice shows paid. Instead the listing went to “draft” status after the trial period although it is set to publish.

    Is this a bug? I hope not.

    Please see screenshot. Am I doing something wrong?

    May 9, 2015 at 4:18 pm #39135

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    May 9, 2015 at 5:25 pm #39146

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    May 9, 2015 at 6:06 pm #39147

    directory
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    May 9, 2015 at 6:14 pm #39148

    Stiofan O’Connor
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    May 9, 2015 at 6:17 pm #39149

    directory
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    May 9, 2015 at 6:21 pm #39150

    Stiofan O’Connor
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    May 9, 2015 at 6:22 pm #39151

    directory
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    May 9, 2015 at 6:35 pm #39152

    Stiofan O’Connor
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    May 9, 2015 at 6:40 pm #39156

    directory
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