Backend and Front-end Image Upload not working

This topic contains 7 replies, has 3 voices, and was last updated by  Kiran 5 years, 4 months ago.

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  • January 10, 2019 at 9:26 pm #462609

    Graham Ketcheson
    Expired Member
    Post count: 3

    I noticed a couple of other people have any posted about this but I’m also experiencing problems with the image upload feature. It tries up upload the image but after hitting save or update it doesn’t do anything and the image doesn’t appear.

    Looking in the console, I noticed that it’s kicking back a JS error as soon as you click on the image upload area. The error is below:

    onloadwff.js:79 Uncaught TypeError: s.toLowerCase is not a function
    at should_fill_on_click (onloadwff.js:79)
    at onloadwff.js:79

    The same error appears both in the front-end and back-end.

    Thoughts?

    Cheers,

    David J.

    January 10, 2019 at 11:29 pm #462625

    Alex Rollin
    Moderator
    Post count: 27815

    Its true, it may be the same issue. We have a fix that will come out in an upcoming version, probably early next week I heard.
    That said we can take a look at your site to see if it is the same issue. just make a private reply with your site details and make sure all your plugins are up to date.

    January 11, 2019 at 1:19 am #462650

    Graham Ketcheson
    Expired Member
    Post count: 3
    This reply has been marked as private.
    January 11, 2019 at 7:09 am #462693

    Kiran
    Moderator
    Post count: 7069

    Hello David,

    Please provide FTP credentials to look into more.

    Kiran

    January 11, 2019 at 2:20 pm #462723

    Graham Ketcheson
    Expired Member
    Post count: 3
    This reply has been marked as private.
    January 12, 2019 at 6:18 am #462849

    Kiran
    Moderator
    Post count: 7069

    Hello David,

    While debugging during uploading image it founds following error.

    cURL error 60: SSL certificate problem: unable to get local issuer certificate

    Please contact with your host or server admin to check if curl works fine on the server. Also contact with the SSL provider and the person who setup the certificate on your server.

    Here are some solutions that may help you.
    https://security.stackexchange.com/questions/176596/openssl-unable-to-get-local-issuer-certificate-even-when-passing-in-the-certif
    https://confluence.atlassian.com/bitbucketserverkb/ssl-certificate-problem-unable-to-get-local-issuer-certificate-816521128.html
    https://stackoverflow.com/questions/24372942/ssl-error-unable-to-get-local-issuer-certificate

    Thanks,
    Kiran

    January 15, 2019 at 4:24 pm #463368

    Graham Ketcheson
    Expired Member
    Post count: 3
    This reply has been marked as private.
    January 16, 2019 at 11:36 am #463486

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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