Big empty space on top section of search page

This topic contains 10 replies, has 2 voices, and was last updated by  Birgit Wilde 4 years, 6 months ago.

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  • April 22, 2020 at 3:53 pm #541871

    Birgit Wilde
    Full Member
    Post count: 236

    Hello,

    I am using Surpreme Directory Theme for my directory. Since I had activated Google Ads there is on the search page this huge top section which covers a lot of content leaving only a very small area to scrool through the listings. Even after I had deactivated the Google Ad in Advanced Ads the ad was still there.

    As I found this so unnerving, I have now deactivated all Ads on the search page. However, the big space in the top section is not gone, now it is just blank white but still disturbes the user experience. (see screenshot)

    Is there any way for me, e. g. CSS code, to bring this top section back to a normal size?

    Many thanks for your help
    Birgit

    April 22, 2020 at 4:02 pm #541876

    Birgit Wilde
    Full Member
    Post count: 236

    Now, this is very weird…and I promise I have not made any changes!
    the big space in the top section has dropped down into the lower section of the search page. But the area where visitors can scroll and see things is just as small (see screenshot).

    Do you have an idea?
    Many thanks
    Birgit

    April 22, 2020 at 4:06 pm #541878

    Birgit Wilde
    Full Member
    Post count: 236

    … and the next second the google ad is there again – even though ads are deactivated on this page …

    April 22, 2020 at 4:24 pm #541882

    Kor
    Moderator
    Post count: 16516

    hi Birgit,

    Thanks for your post. Could you please share these URL of the page in question so that we could inspect it for you?

    April 22, 2020 at 4:26 pm #541886

    Birgit Wilde
    Full Member
    Post count: 236

    Oh, sorry – of course 🙂

    https://www.planmy.wedding/hochzeitslocations/

    April 22, 2020 at 4:42 pm #541891

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    April 23, 2020 at 6:17 am #542008

    Birgit Wilde
    Full Member
    Post count: 236

    Hi Kor,
    that is weird, but good to see on the other hand…
    I will check on this. And since no one has complained so far, just leave this task for now. Should there be any more problems, I will get back to you, ok?
    Best regards
    Birgit

    April 23, 2020 at 6:28 am #542009

    Kor
    Moderator
    Post count: 16516

    Hi Birgit,

    No problems. Let us know how it goes.

    Thanks!

    April 28, 2020 at 1:25 pm #543093

    Birgit Wilde
    Full Member
    Post count: 236

    Hi Kor,
    sorry, again I have the same problem with – I guess it is – the search page, e. g.

    https://www.planmy.wedding/brautmode/

    First there is this huge google ad in the top section (which actually should not be there as I have deactivated automatic ads on the search page). The ad only leaves a little section below for the GD listings – see 1st screenshot.

    When I close the google ad the small section below moves up but stays just as small so that users can only see max. one listing at a time – see 2nd screenshot.

    This is the same for mozilla firefox as well as google chrome.

    Can you see what I mean?

    Best regards
    Birgit

    April 28, 2020 at 8:52 pm #543137

    Kor
    Moderator
    Post count: 16516

    hi Birgit,

    Thanks for your reply. I’m able to see the issue on chrome browser. Are you using the auto Google Ads placement from Adsense?

    April 29, 2020 at 8:13 am #543199

    Birgit Wilde
    Full Member
    Post count: 236

    Hi Kor,
    that was such a good hint! I managed to deactivate the ad in the google ads plattform – problem solved!!!!

    thank you so much 🙂
    Birgit

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