Broken Site

This topic contains 42 replies, has 4 voices, and was last updated by  merileads 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 28, 2019 at 10:56 pm #505459

    merileads
    Expired Member
    Post count: 239

    Hello,

    So I moved my site over to Spectrum and it’s way faster, which is awesome. But my subsite https://realestatedirectory.merileads.com/
    doesn’t work now. Can you take a look please?

    August 28, 2019 at 11:01 pm #505461

    Alex Rollin
    Moderator
    Post count: 27815

    Have you enabled marker clusters on the home page map?

    August 28, 2019 at 11:12 pm #505463

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 29, 2019 at 12:09 am #505467

    Alex Rollin
    Moderator
    Post count: 27815

    The Marker Cluster addon can help maps that display lots of listings load faster/better.

    https://wpgeodirectory.com/docs-v2/addons/marker-cluster/

    Try setting it up and let us know how it goes

    August 29, 2019 at 12:24 am #505471

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 29, 2019 at 12:29 am #505474

    Alex Rollin
    Moderator
    Post count: 27815

    To set it up the front page shortcode will need to have the marker cluster parameter added. Use the shortcode builder to create a new map shortcode.

    https://wpgeodirectory.com/docs-v2/geodirectory/shortcode-builder/

    August 29, 2019 at 12:33 am #505477

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 29, 2019 at 2:38 am #505480

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 29, 2019 at 2:46 am #505481

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin credentials in a private reply so we can take a look at the settings.

    Also share FTP in case they developers need it for debugging

    Thanks

    August 29, 2019 at 3:05 am #505484

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 29, 2019 at 4:42 am #505487

    Alex Rollin
    Moderator
    Post count: 27815

    The home page map block is showing an issue.

    Instead of a text block try using an HTML block.

    Use the shortcode builder to make a new map shortcode that has the features you want.

    Then remove your old map block.

    August 29, 2019 at 4:46 pm #505570

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 30, 2019 at 1:44 am #505647

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 30, 2019 at 1:45 am #505648

    Paolo
    Site Admin
    Post count: 31211

    Please provide FTP credentials. A developer has been alerted about this.

    August 30, 2019 at 1:50 am #505650

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 43 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount