Buddy Press Member Reviews page shows two menu bars and and error

This topic contains 10 replies, has 2 voices, and was last updated by  Paolo 9 years, 2 months ago.

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  • #32962

    sargon b
    Expired Member
    Post count: 16

    When viewing a user’s reviews, the page shows two menu bars before fading away and showing various code messages

    1. navigate to a user’s reviews page like : http://www.qurbee.com/members/sogwiz/reviews/

    2. The page then fades to white blank page

    3. note the screenshot attached please

    #33034

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    something is turning every element on the page into a slider.

    I guess it must be a boyd class or a bad bit of js that is doing it. COuld be a plugin.

    Please provide wp admin credentials and we will have a look.

    Thanks

    #33051

    sargon b
    Expired Member
    Post count: 16
    This reply has been marked as private.
    #33053

    Paolo
    Site Admin
    Post count: 31206

    is that an admin user? Please provide Admin username and password. Don’t make us go though recovery password and so on…

    Thank you

    #33056

    sargon b
    Expired Member
    Post count: 16
    This reply has been marked as private.
    #33081

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it appears that you have very little memory allocated in that server, I can’t even access the pages menu in wordpress dashboard.

    I couldn’t troubleshoot your problem though, but it seems to be related to avada, because if i switch theme the problem disappear.

    Just FYI, you didn’t have Avada selected in GD >> Theme compatibility and that was creating some layout troubles.

    I’ve asked to the developers to have a look at your problem directly.

    We’ll let you know asap.

    Thanks

    Thanks.

    #33534

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Kiran had a chance to check and after lots of checking found that issue procuded due to javascript code which is in wp-content/themes/Avada/js/main.js

    Code is

    jQuery('.reviews').cycle(reviews_cycle_args);

    Because of this line “cycle” function is executed for all elements which has the “reviews” class on page.

    Main thing here is on BP Profile page it adds new classes to body. So if you click on BP Profile -> Profile you will found “profile” class in body class attribute, by same thing it adds “reviews” class in body element attribute when you go to BP Profile -> Reviews tab.

    So the above function is also executed for body element.

    You have installed theme Avada v3.6.2 and this was fixed in v3.7 with the following line of code:

    jQuery('.fusion-testimonials .reviews' ).each( function() {

    You can also found more details in Avada change log at http://theme-fusion.com/avada-documentation/changelog.txt
    – improved testimonials/slider script

    IN SHORT there are two ways to fix issue on http://www.qurbee.com

    – Update Avada theme to latest or
    – Change

    jQuery('.reviews').cycle(reviews_cycle_args);

    line with

    jQuery('body .reviews').cycle(reviews_cycle_args);

    in wp-content/themes/Avada/js/main.js

    Hope it is clear.

    Let us know

    Thanks

    #33548

    sargon b
    Expired Member
    Post count: 16
    This reply has been marked as private.
    #33558

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you clear your browser cache after making the change?

    Because if I visit your website I no longer see the problem…

    Let us know if I can set this as solved.

    Thx

    #33560

    sargon b
    Expired Member
    Post count: 16

    ur right. I’m sorry. thank you.

    The oddity now is when adding a place.
    1. Add Place
    2. Register as new user (non buddy press flow)
    3. ERROR: User is then redirected to wordpress login after step #2

    (previously, the user would be redirected either to my home page or the add listing page)

    #33564

    Paolo
    Site Admin
    Post count: 31206

    If you are using buddypress you can only use buddypress registration form. Just FYI.

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