Business Hours
This topic contains 10 replies, has 4 voices, and was last updated by Frank Ferris 8 years, 3 months ago.
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Open Support TicketTagged: business hours, supreme theme
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August 10, 2016 at 12:07 am #244225
My Business Hours plugin stopped working once I updated to Supreme. I know that it is a third party plugin but I have made several attempts to get ahold of them and I still haven’t heard back from anyone. Any ideas? I can’t be the only one with this issue.
Thanks guys.
August 10, 2016 at 1:30 am #244232Hi There:
I apparently am having trouble with emails or something since I didn’t see your report. Could you post the problem here?
I am currently working on improving support for Supreme since it doesn’t seem to behave like other theme.s
August 10, 2016 at 1:28 pm #244552We are changing up custom fields and supreme sidebar in the very near future, it should make things much easier to integrate and i will happily help you convert BH if needed.
Thanks,
Stiofan
August 14, 2016 at 1:03 am #246299When creating new locations the Business Hours fields don’t show up.
August 15, 2016 at 3:54 pm #247147Hi Jeff (or GD Support if you have answers),
I’ve also had difficulty contacting Business Hours support. I have 2 questions but only the first is really urgent.
1. (urgent) Is there a way to import/export “Business Hours” so that I can more quickly convert my GD “Business Times” field to the new “Business Hours” field, using CSV? It’s not practical to go through 300+ listings and manually enter all hours for each one…
2. Jeff, is there any plan to make this plug-in compatible with GD Advanced Search so that users can search based on “Open Now” in your plug-in?
Many thanks!
Frank
August 15, 2016 at 4:50 pm #247238Hi Vegeta720, when you set up the plugin, make sure to choose which price packages you want the business hours available for, or if not using pricing, which post types.
August 15, 2016 at 4:54 pm #247239Hi Frank:
At this point, there is no way to convert them. Depending on how your Business Times field is entered, unless it’s 100% exactly the same language every single time, the conversion wouldn’t be possible.
As to the Advanced Search, I haven’t looked at this plugin and how it works, but will consider it when I have some time over the next couple of weeks.
August 15, 2016 at 7:33 pm #247344Thanks for the answers, Jeff!
I can do the conversions myself with Excel formulas. Is there a way I can update them by uploading a CSV file though?
August 20, 2016 at 4:36 pm #250388Hi Jeff,
I think I’m halfway to solving the issue I mentioned in my last reply but could use some help.
I tried adding new columns to the GD CSV export file to represent the fields in your Business Hours plugin.
See my attachment where I added the following column headers. I entered hours formatted the exact same way in all columns, but when I import my CSV file it only fills in some of the business hour fields. Specifically, it marks Sat and Sun as “open all day” even though I added business hours the same way as I did for other days. For Monday both “open” and “close” hours imported properly, and for the rest of weekdays the “open” field is blank but the “close” field imported properly.
Very grateful if you know what I need to do differently.
Thanks!
sunday_open sunday_close sunday_open_2 sunday_close_2 sunday_closed sunday_24hours monday_open monday_close monday_open_2 monday_close_2 monday_closed tuesday_open tuesday_close tuesday_open_2 tuesday_close_2 tuesday_closed tuesday_open wednesday_open wednesday_close wednesday_open_2 wednesday_close_2 wednesday_closed wednesday_open thursday_open thursday_close thursday_open_2 thursday_close_2 thursday_closed thursday_open friday_open friday_close friday_open_2 friday_close_2 friday_closed friday_open saturday_open saturday_close saturday_open_2 saturday_close_2 saturday_closed saturday_24hours
August 22, 2016 at 6:19 pm #251251Fixed. Thanks Jeff.
September 25, 2016 at 4:02 pm #272961Still waiting on a fix for how to import/export business hour field data. All of our Business Hours data for each listing got wiped with the recent GD bug update and there was no way for us to have a backup of the data saved.
Thanks,
Frank
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