Business Hours

This topic contains 10 replies, has 4 voices, and was last updated by  Frank Ferris 7 years, 7 months ago.

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  • #244225

    vegeta720
    Full Member
    Post count: 128

    My Business Hours plugin stopped working once I updated to Supreme. I know that it is a third party plugin but I have made several attempts to get ahold of them and I still haven’t heard back from anyone. Any ideas? I can’t be the only one with this issue.

    Thanks guys.

    #244232

    Jeff
    Buyer
    Post count: 188

    Hi There:

    I apparently am having trouble with emails or something since I didn’t see your report. Could you post the problem here?

    I am currently working on improving support for Supreme since it doesn’t seem to behave like other theme.s

    #244552

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @jeff

    We are changing up custom fields and supreme sidebar in the very near future, it should make things much easier to integrate and i will happily help you convert BH if needed.

    Thanks,

    Stiofan

    #246299

    vegeta720
    Full Member
    Post count: 128

    When creating new locations the Business Hours fields don’t show up.

    #247147

    Frank Ferris
    Buyer
    Post count: 76

    Hi Jeff (or GD Support if you have answers),

    I’ve also had difficulty contacting Business Hours support. I have 2 questions but only the first is really urgent.

    1. (urgent) Is there a way to import/export “Business Hours” so that I can more quickly convert my GD “Business Times” field to the new “Business Hours” field, using CSV? It’s not practical to go through 300+ listings and manually enter all hours for each one…

    2. Jeff, is there any plan to make this plug-in compatible with GD Advanced Search so that users can search based on “Open Now” in your plug-in?

    Many thanks!

    Frank

    #247238

    Jeff
    Buyer
    Post count: 188

    Hi Vegeta720, when you set up the plugin, make sure to choose which price packages you want the business hours available for, or if not using pricing, which post types.

    #247239

    Jeff
    Buyer
    Post count: 188

    Hi Frank:

    At this point, there is no way to convert them. Depending on how your Business Times field is entered, unless it’s 100% exactly the same language every single time, the conversion wouldn’t be possible.

    As to the Advanced Search, I haven’t looked at this plugin and how it works, but will consider it when I have some time over the next couple of weeks.

    #247344

    Frank Ferris
    Buyer
    Post count: 76

    Thanks for the answers, Jeff!

    I can do the conversions myself with Excel formulas. Is there a way I can update them by uploading a CSV file though?

    #250388

    Frank Ferris
    Buyer
    Post count: 76

    Hi Jeff,

    I think I’m halfway to solving the issue I mentioned in my last reply but could use some help.

    I tried adding new columns to the GD CSV export file to represent the fields in your Business Hours plugin.

    See my attachment where I added the following column headers. I entered hours formatted the exact same way in all columns, but when I import my CSV file it only fills in some of the business hour fields. Specifically, it marks Sat and Sun as “open all day” even though I added business hours the same way as I did for other days. For Monday both “open” and “close” hours imported properly, and for the rest of weekdays the “open” field is blank but the “close” field imported properly.

    Very grateful if you know what I need to do differently.

    Thanks!

    sunday_open	sunday_close	sunday_open_2	sunday_close_2	sunday_closed	sunday_24hours	monday_open	monday_close	monday_open_2	monday_close_2	monday_closed	tuesday_open	tuesday_close	tuesday_open_2	tuesday_close_2	tuesday_closed	tuesday_open	wednesday_open	wednesday_close	wednesday_open_2	wednesday_close_2	wednesday_closed	wednesday_open	thursday_open	thursday_close	thursday_open_2	thursday_close_2	thursday_closed	thursday_open	friday_open	friday_close	friday_open_2	friday_close_2	friday_closed	friday_open	saturday_open	saturday_close	saturday_open_2	saturday_close_2	saturday_closed	saturday_24hours
    #251251

    vegeta720
    Full Member
    Post count: 128

    Fixed. Thanks Jeff.

    #272961

    Frank Ferris
    Buyer
    Post count: 76

    Still waiting on a fix for how to import/export business hour field data. All of our Business Hours data for each listing got wiped with the recent GD bug update and there was no way for us to have a backup of the data saved.

    Thanks,

    Frank

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