40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Cannot Add Listing

This topic contains 3 replies, has 3 voices, and was last updated by  Alex Rollin 7 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • November 8, 2017 at 6:02 pm #404611

    Neshla Avey
    Expired Member
    Post count: 13

    Hi our members are unable to add a place using ‘Add Listing’. Can you advise pls?

    From the menu they click Add Listing -> Places, enter their information, tick the I’m not a robot (successfully authenticated), tick to agree to T&C’s and then click to Review Your Listing.

    All goes well until they click Review Your Listing. They are not shown a preview of their listing, they are given the error message ‘ERROR: You have entered an incorrect CAPTCHA value. Click the BACK button on your browser, and try again.’

    The Re-Captcha site and secret key are set.

    Help!

    November 8, 2017 at 7:01 pm #404627

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Neshla,

    There might be a JS error or something, if you can provide wp-admin details i will have a look.

    Thanks,

    Stiofan

    November 11, 2017 at 7:26 pm #404945

    Neshla Avey
    Expired Member
    Post count: 13

    Thank you for your reply, this can be closed.

    Additional text that couldn’t be seen was appended to one of the keys. Not sure how but all fixed now.

    November 11, 2017 at 9:47 pm #404954

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for letting us know

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount