Cannot enter address

I just installed a new copy of the system. At first I installed the multi-location plugin, but that seemed very fiddly so I disabled it.

Now I am trying to key in a ‘Place’

Problem 1:
When I click ‘add new’ in the back-end, the page opens but it gives the alert ‘Geocode was not successful for the following reason: ZERO_RESULTS’. Duh! There is nothing in the page, it should not be trying to geocode it.

Problem 2:
I can’t get the darn thing to accept an address any way that I try it. Here is my data:
Title: Salt Lake City Arts Council
Description: The arts council
Category: ‘Showcases’
Now I try putting in the address.

First attempt:
Address: 1560 S Industrial Rd
Zip: 84104
Click ‘set address on map’ button
The program gives an alert with this incomprehensible message: Please choose any address of the () city only.
It then fills in the address input with the text: ‘Cannot determine address at this location.’ (this is poor UX , don’t fill the input field with an error message)

Second attempt:
Address: 1560 S Industrial Rd, Salt Lake City, UT 84104
Zip: 84104
Click ‘set address on map’ button
same result

Third attempt:
Address: 1560 S Industrial Rd
Zip: 84104
Lat: 40.73600769
Long: -111.9454956
Click ‘update’
Page refreshes and shows alert: Geocode was not successful for the following reason: ZERO_RESULTS
Map is correct
If you click ‘set address on map’ it throws the same wierd alert ‘Please choose any address of the () city only.’ and clears out the data

So I refreshed the page and it shows OK.

Then I exported the record from the database. Here it is. Notice that the program did not set the City and State:

[{“post_id”:”57″,”post_title”:”Salt Lake City Arts Council”,”post_status”:”publish”,”default_category”:”5″,”post_tags”:””,”post_location_id”:”0″,”geodir_link_business”:null,”marker_json”:”{\”id\”:\”57\”,\”lat_pos\”: \”40.73600769\”,\”long_pos\”: \”-111.9454956\”,\”marker_id\”:\”57_5\”,\”icon\”:\”http:\/\/scratchpad.creates.studio\/wp-content\/uploads\/sites\/2\/2017\/11\/ic_store_black_36dp_1x.png\”,\”group\”:\”catgroup5\”}”,”claimed”:”0″,”businesses”:””,”is_featured”:”0″,”featured_image”:””,”paid_amount”:”0″,”package_id”:”0″,”alive_days”:”0″,”paymentmethod”:null,”expire_date”:”Never”,”submit_time”:”1511126243″,”submit_ip”:”174.52.43.114″,”overall_rating”:”0″,”rating_count”:”0″,”post_locations”:”[],[],[]”,”post_dummy”:”0″,”gd_placecategory”:”,5,”,”post_address”:”1560 S Industrial Rd”,”post_city”:””,”post_region”:””,”post_country”:””,”post_zip”:”84104″,”post_latitude”:”40.73600769″,”post_longitude”:”-111.9454956″,”post_mapview”:”ROADMAP”,”post_mapzoom”:null,”post_latlng”:”1″,”geodir_timing”:””,”geodir_contact”:””,”geodir_email”:””,”geodir_website”:””,”geodir_twitter”:””,”geodir_facebook”:””,”geodir_video”:””,”geodir_special_offers”:””,”post_neighbourhood”:null,”ratings”:null}]

I tried adding a listing on the front end. Same results.

So your address lookup is pretty buggy. Let me know if you need credentials. Here is a link to the front end:
http://scratchpad.creates.studio/add-listing/?listing_type=gd_place

Naturally what the end user would expect is to key in
1560 S Industrial Rd, Salt Lake City, UT 84104
And the program will fill out everything else. (City, state, zip, country, lat and long)
I guess it’s OK to require them to click the button ‘set address on map’ but you might want to consider setting the address automatically if they exit the address field.

By the way, the section under the address is a little cluttered. Why show the zip code field and not the other address fields? Why show Lat/Long on the front end? Maybe these should be in an accordian or something else that will clean up the UI?

Overall it’s a nice program and I’m sure you will fix the address lookup. I don’t see other forum posts with this problem so it must be a new bug

Cheers,
Henry