Cannot update Plugins

This topic contains 6 replies, has 4 voices, and was last updated by  Stiofan O’Connor 4 years, 8 months ago.

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  • January 30, 2020 at 8:27 pm #528113

    Jay Kanabar
    Expired Member
    Post count: 166

    I have a full current License but cannot update 4 plugins.

    It is Multisite WP, and have 3 sub-sites with the latest License Key, but fails to update the network main site.

    January 30, 2020 at 8:29 pm #528114

    Jay Kanabar
    Expired Member
    Post count: 166
    This reply has been marked as private.
    January 31, 2020 at 8:48 am #528174

    Kor
    Moderator
    Post count: 16516

    Hi Jay,

    Thanks for your post. Kindly make sure that you’ve not network activated the addons as explained here https://wpgeodirectory.com/docs-v2/addons/installing-addons/#multisite .

    January 31, 2020 at 11:51 am #528208

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I have checked the site and can see what you mean. The plugins are licensed on the sub-site but the upgrade links are not showing.

    Have you per-chance disabled the option to upgrade plugins on the sub-site? I cannot see any obvious setting for that, so, perhaps it is a host setting?

    Let us know about that. If we need to take a deeper look please write back with complete connection credentials in the format shown below:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    February 10, 2020 at 3:35 pm #529679

    Jay Kanabar
    Expired Member
    Post count: 166
    This reply has been marked as private.
    February 10, 2020 at 3:40 pm #529680

    Jay Kanabar
    Expired Member
    Post count: 166
    This reply has been marked as private.
    February 11, 2020 at 12:55 pm #529787

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, this was a strange bug with multisite, i have fixed it now and updated your addons, please note that location manager was netowrk activated, which is should not be, i network deactivated it, please make sure it is active on any sites you need it active on.

    Stiofan

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