Cannot upgrade database

This topic contains 2 replies, has 2 voices, and was last updated by  oldmankit 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #483973

    oldmankit
    Buyer
    Post count: 116

    I’m seeing warnings in the WordPress Dashboard in very big letters that I need to upgrade to v2. I can see that my front end is broken now: all GD functionality seems to have been disabled.

    In the GD v1 to v2 conversion screen, I am told that GeoDirectory Advance Search Filters is required to convert plugin. I have purchased lifetime licenses for several plugins, but this is not one of them.

    Is it the case that I cannot upgrade without making an additional purchase?

    I tried dropping the GD advanced search table from MySQL database, which was empty, but the error persists.

    My site is broken and I really hope there’s a way to fix it. Thank you.

    #483981

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    If you don’t have access to all the addons you need then you should downgrade to v1, there is a button there to do that (and re-save permalinks after).

    If you don’t need the required plugins there is a way to force it through, but make sure u don’t need them. (its checking for old version numbers stored in the options table)

    Stiofan

    #484072

    oldmankit
    Buyer
    Post count: 116

    Thank you for your prompt and accurate help as usual, Stiofan.

    I found the relevant rows in the options table and dropping them allowed the upgrade to complete.

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount