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Can't add a listing our upload image files in category set-up

This topic contains 27 replies, has 4 voices, and was last updated by  Elizabeth Gracia 4 years, 7 months ago.

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  • March 31, 2020 at 8:36 pm #537687

    Elizabeth Gracia
    Full Member
    Post count: 23

    When I test adding a listing the “submit” button isn’t working.

    The preview listing link isn’t working either, even though I set it up to work.

    Also, I can’t upload images in my general setting dashboard. As an example, I have custom images for each category, but the “add image’ button isn’t active.

    I have many other plugins including:
    Avada Theme
    Thrive Themes
    MemberPress
    Affiliate WP
    Contact Form 7
    Enhanced Media Library
    Header & Footer Scripts
    Schema Pro
    Yoast
    Woo Commerce
    Taxonomy Images
    Simple 301 Redirects

    April 1, 2020 at 5:27 am #537712

    Alex Rollin
    Moderator
    Post count: 27815

    Try disabling non-GD addons one by one to discover the cause of the issue. It is most likely a plugin conflict, as you surmise.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    April 15, 2020 at 9:34 pm #540454

    Elizabeth Gracia
    Full Member
    Post count: 23

    OK. In regards to adding images or icons to categories, there’s a problem with the UserWP plugin.

    I deactivated all plugins not related to GEO Directory or my Avada Theme.

    The User WP plugin is the culprit here.

    Does that make sense if you integrate with Avada Theme?

    What other user interface plugins could I use? Do you know?

    Also, Avada comes with contact 7. Do I need Ninja Forms?

    April 15, 2020 at 10:50 pm #540475

    Alex Rollin
    Moderator
    Post count: 27815

    Try adjusting the following:

    WP Backend – Settings – AyeCode UI – Backend (wp-admin) – Load JS – Disabled

    Ninja Forms can be used to send an email to the listing owner. Contact7 does not have a similar integration.

    April 16, 2020 at 12:22 am #540496

    Elizabeth Gracia
    Full Member
    Post count: 23

    OK. I reactivated the UserWP plugin and did as you said.
    WordPress >Settings > AyeCode > Load JS > Disabled (not recommended)

    Now I still can’t upload an image or icon in the Categories set up.

    April 16, 2020 at 12:23 am #540497

    Elizabeth Gracia
    Full Member
    Post count: 23

    Again, when I deactivate the UsersWP plugin it works again.

    April 16, 2020 at 1:56 pm #540633

    Alex Rollin
    Moderator
    Post count: 27815

    If we need to check the settings please share credentials in a private reply.

    We aren’t seeing these issues exactly on our Avada setup so we need to check on it on your site.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:
    TLS/SFTP:

    April 16, 2020 at 2:11 pm #540641

    Elizabeth Gracia
    Full Member
    Post count: 23
    This reply has been marked as private.
    April 16, 2020 at 4:11 pm #540684

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 16, 2020 at 6:14 pm #540718

    Elizabeth Gracia
    Full Member
    Post count: 23
    This reply has been marked as private.
    April 16, 2020 at 6:18 pm #540723

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 16, 2020 at 6:20 pm #540727

    Elizabeth Gracia
    Full Member
    Post count: 23
    This reply has been marked as private.
    April 16, 2020 at 6:24 pm #540729

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 16, 2020 at 6:25 pm #540731

    Elizabeth Gracia
    Full Member
    Post count: 23
    This reply has been marked as private.
    April 16, 2020 at 6:26 pm #540732

    Elizabeth Gracia
    Full Member
    Post count: 23
    This reply has been marked as private.
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