Can't edit locations

This topic contains 27 replies, has 4 voices, and was last updated by  Vlad Chirila 5 years, 10 months ago.

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  • February 28, 2019 at 1:52 pm #471675

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi guys, Vlad here from theBeautyAdviser.com

    I just started to add a new listing on my website, and as I was working on it, I had to go to another listing to find certain things; then I noticed that even I could access my locations(listings), I can’t see ANY details – no description text, no location fields, no nothing.

    It seems I can access and edit my draft listing I was working on now, BUT no other listing can be edited – see attachement.

    I still have full rights as an admin of my website, still I can’t edit any listing on my website.

    February 28, 2019 at 2:00 pm #471681

    Vlad Chirila
    Expired Member
    Post count: 258

    Update:

    I just run a Healt check on my website and it seems that 2 plugins have the following 2 errors:

    GeoDirectory The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.
    Error encountered: (0) cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received

    Facturare The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.
    Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

    Thought this might help you – I can provide login credentials if you need them.

    February 28, 2019 at 3:28 pm #471700

    Kor
    Moderator
    Post count: 16516

    Hi Vlad Chirila,

    Thanks for your reply. Yes, we would need your Website WP admin access to troubleshoot this. You can use the private reply option below.

    Thanks!

    February 28, 2019 at 3:46 pm #471704

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    February 28, 2019 at 5:21 pm #471728

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!
    Ah, I see what you mean. After the listing is saved all the fields disappear.
    We are checking on the issue.

    Please try disabling non-GD plugins one by one to identify which plugin is causing the conflict.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    February 28, 2019 at 10:32 pm #471788

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Alex, yes you get it right. On all saved listings, all the fields disappear.

    I will need your help on this one. I disabled most of my plugins (different from GD – buddypress, yoast, etc) and could not find any conflict.

    February 28, 2019 at 11:42 pm #471805

    Alex Rollin
    Moderator
    Post count: 27815

    OK, we will need FTP for further debugging.
    It is a really good idea to make astaging site where we can diagnose it further.

    March 1, 2019 at 7:11 am #471816

    Vlad Chirila
    Expired Member
    Post count: 258

    sure we could do that; but before I think I can make a restore from a 2 days ago backup. Do you think this is ok?

    March 1, 2019 at 10:02 am #471830

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    March 1, 2019 at 3:25 pm #471890

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 1, 2019 at 3:40 pm #471895

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    March 1, 2019 at 5:06 pm #471911

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    March 1, 2019 at 6:59 pm #471948

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 1, 2019 at 9:17 pm #471974

    Vlad Chirila
    Expired Member
    Post count: 258

    ok; great! thanks Alex. I can’t wait for your/their thoughts on this.

    March 2, 2019 at 10:21 am #472028

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    Please check now.

    WPML has some changes in recent version and it broken the GD backend edit listing pages.

    Kiran

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