Can't edit Ninja form after update

This topic contains 15 replies, has 3 voices, and was last updated by  Maud 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #478301

    Maud
    Full Member
    Post count: 96

    Hi,
    Since the last update, modify a Ninja form leads to a blank page on admin wordpress.

    Thanks for your help.

    #478315

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Maud, please share WP Admin so we can check on that.

    #478320

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    #478326

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    #478331

    Alex Rollin
    Moderator
    Post count: 27815

    It’s generally a good idea to disable cache while doing major updates.
    If you run into any issues when you turn it back on just let us know.

    #478333

    Maud
    Full Member
    Post count: 96

    Hi Alex,

    If autoptimize is activated, site is broken.

    #478335

    Maud
    Full Member
    Post count: 96

    Hi alex,

    Form builder for Ninja form is not working even if autoptimize is desactivated.

    #478345

    Alex Rollin
    Moderator
    Post count: 27815

    We have a fix for this in the next release. We are just testing it now.

    #478354

    Alex Rollin
    Moderator
    Post count: 27815

    Please make a new ticket for the autoptimize issue. This ticket is for the Ninja Forms issue, for which an upcoming release has afix.

    #478360

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    broken JS i see the issue is with translation, i will be releasing a fix shortly.

    Stiofan

    #478364

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There is also something adding “defer=’defer'” to the map scrips but i don’t see what, any ideas?

    Stiofan

    #478369

    Maud
    Full Member
    Post count: 96

    Hi Alex, Hi Stofian,

    So I have to wait the next release to fix issue with Ninja?
    For defer, do you think it can come from the async plugin ?
    Should I open another ticket for autoptimize?
    Thank you both for your help.

    #478389

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There will be releases tomorrow, i’m not sure ur ninja issue is GD related though, if you can also provide FTP details i will check this in the morning.

    Thanks,

    Stiofan

    #478482

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    #478736

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    A new fix has been created.
    The next release of Claim Manager which should fix this problem.

Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount