Can't see my listings due to a booster warning

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 9 years ago.

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  • April 11, 2015 at 9:32 am #36859

    jjruizrivera
    Free User
    Post count: 153

    Hi

    I am logged in and I click on my listings and I can not see other that the error message on the screen below.I have not modified anything on the booster for ages and it always worked until now.Maybe it was not cached but I could see it .Now all I see is a blank screen and the error message.

    Please advise

    April 11, 2015 at 9:34 am #36861

    jjruizrivera
    Free User
    Post count: 153
    This reply has been marked as private.
    April 11, 2015 at 9:35 am #36862

    jjruizrivera
    Free User
    Post count: 153

    I guess to reproduce it you have to create a new listing and then go to “My dashboard” and from there try to see your listing

    April 11, 2015 at 2:28 pm #36878

    Simone
    Expired Member
    Post count: 3515

    Hello, this isn’t an issue with GD Booster, but with Buddypress, infact if you try to go to the members page (with gd booster deactivated) you will see the same issue.

    I disabled the redirect to the Budddypress page, and now you can see the author listing page (from My dashboard).

    White page means PHP error, and you need to enable the debug in order to see what’s going on.

    You should set the wp_debug to true, in the wp-config.php file
    more info here
    http://codex.wordpress.org/WP_DEBUG

    April 11, 2015 at 3:02 pm #36891

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I can’t recreate in our test website so it could be something else other than a GD plugin.

    Did you add any new buddypress extension recently?

    if in your wp-config.php file you replace:

    define('WP_DEBUG', false);

    with:

    

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);
    

    It will start logging errors in a file called debug.log in your wp-content folder.
    

    Once that done, please go the page returning the white screen and after open the debug.log file via ftp. 
    

    It will provide details of the PHP or Database Error that is causing the problem.
    

    Once we have this information, we will be able to fix whatever is causing it.
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		April 12, 2015 at 8:33 pm

		
		#37012

		
		
		
	
    


    


    

	
    

		
		
    jjruizrivera
    Free User
    
		
		
     Post count: 153
    
	
    

	
    

		
		
    Hi
    

    Sorry I could not reply before. Two days ago I uploaded the latest buddypress update but I think it took me a day to notice the issue. However today it has been another buddypress update and it fixed the issue. So yes you guys are right the issue was not related to geodirectory but to buddypress. 
    

    Sorry for the trouble
    

    Thanks for the debug procedure above I did not know about it but I will use it from now on.
    

		
	
    


    

			
				

    

	
    

		April 14, 2015 at 12:36 am

		
		#37081

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31206
    
	
    

	
    

		
		
    Thanks, good to know!
    

		
	
    


    

			
		
	
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