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can't set default location

This topic contains 4 replies, has 3 voices, and was last updated by  Guust 8 years, 9 months ago.

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  • February 20, 2016 at 5:16 pm #125208

    Sarah Jensen
    Expired Member
    Post count: 14

    Hi there.

    I am having trouble with the default location. A map is not showing and I can’t set and save the settings? I can only choose country but I can’t fill in city and region – it won’t save. Hope you can help me with this.

    February 20, 2016 at 5:59 pm #125217

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials in a private reply and we will have a look.

    It could be due to a plugin conflict, lat and long coordinates entered in the wrong format or something else we never saw before. (that can always happen too)

    Let us know,

    Thanks

    February 20, 2016 at 8:27 pm #125231

    Sarah Jensen
    Expired Member
    Post count: 14

    Thankyou. I have tried to delete it all and install again but I still can’t set the default location – also I can’t download the dummy data, so I think something is causing a conflict. I had a map plugin before downloading geodirectory so I deleted that because I thought it was the problem, I then tried to import the old maps csv file, so I wonder if I messed up things by doing that? (Im sending my login in a private message)

    February 20, 2016 at 8:28 pm #125232

    Sarah Jensen
    Expired Member
    Post count: 14
    This reply has been marked as private.
    February 20, 2016 at 11:06 pm #125294

    Guust
    Moderator
    Post count: 29970

    You had entered the city name as latitude and longitude in the settings.
    Please check now.

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