40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Can't update GD addons

This topic contains 3 replies, has 3 voices, and was last updated by  Paolo 8 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • January 29, 2016 at 12:13 pm #113508

    George Nicolae
    Expired Member
    Post count: 123

    No matter what I do, I enter GD settings, delete everything from the licence key field, imput my licence key, click save and I can’t do the updates. When I look at the licence key field, I see 40 characters, although the licence has only 32. Copy the licence again click save and I still get the one with 40 characters. Delete everything, click save and when I hope to get the blank field I still get the 40 characters “licence” inside.

    This may be the old licence code, stuck there but how do I get rid of it?

    January 29, 2016 at 1:09 pm #113589

    Guust
    Moderator
    Post count: 29970

    You need to enter the old one I think, don’t worry about how many characters it shows.
    https://wpgeodirectory.com/support/topic/new-licence-updates-system-info/

    January 29, 2016 at 2:47 pm #113606

    George Nicolae
    Expired Member
    Post count: 123

    Put the old licence key and finally, it worked. Thank you. 🙂

    January 29, 2016 at 6:43 pm #113799

    Paolo
    Site Admin
    Post count: 31206

    Just FYI, now it’s time to get the new licence keys (one per add-on) and add them to GeoDirectory >> Auto Updates / Licencing.

    Go here: https://wpgeodirectory.com/checkout/purchase-history/ click on View Licences.

    Finally click on each “key icon” to get the new keys and add them accordingly in the system.

    Thanks

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount