Categories import problem

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • May 9, 2019 at 9:20 am #485286

    antonioreina
    Free User
    Post count: 5

    Hi,

    We are testint the plugin before to purchase it, but we are having some issues:

    Trying to import de sample CSV + one more row to see how it works, we got this error message. Even just importing the sample one.

    Total 4 item(s) found.

    4 / 4 item(s) could not be added due to blank title/invalid post type/invalid characters used in data.

    Row 2 Error: Post type missing

    Row 3 Error: Post type missing

    Row 4 Error: Post type missing

    Row 5 Error: Post type missing

    How can I do it?

    Thank you so much in advance!

    Regards,
    Antonio.

    May 9, 2019 at 9:56 am #485296

    Kiran
    Moderator
    Post count: 7069

    Make sure all data are correct and post type exists. Please attach csv file in zip format so we can review csv file.

    Kiran

    May 9, 2019 at 8:46 pm #485417

    Alex Rollin
    Moderator
    Post count: 27815

    If you have any custom fields you should not use the sample and instead export a listing.
    See our recommended process here:
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    May 10, 2019 at 11:03 am #485562

    antonioreina
    Free User
    Post count: 5

    Hi, attached is the file.zip with the sample CSV + one more row. We are not able to import it.

    Could you help us?

    Thank you so much.

    Regards.

    May 10, 2019 at 12:26 pm #485587

    Alex Rollin
    Moderator
    Post count: 27815

    Hello

    the spreadsheet appears to have formatting issues.
    Please use only LibreOffice to edit the sheet.
    Please see our recommended process here for information about how to edit the sheet
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    May 13, 2019 at 11:21 am #486125

    antonioreina
    Free User
    Post count: 5

    Thank you so much, Alex. It works editing the CSV file with libreOffice. We will keep testing.

    Regards,
    Antonio.

    May 14, 2019 at 7:51 pm #486479

    Alex Rollin
    Moderator
    Post count: 27815

    Great! 🙂

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount